If Something Goes Wrong

Before You Call For Service

Problem

Possible Cause

What to Do

 

Oven will not

A fuse in your home may be blown

Replace fuse or reset

start

or the circuit breaker tripped.

circuit breaker.

 

Power surge.

Unplug the microwave

 

 

oven, then plug it back in.

 

Plug not fully inserted

Make sure the 3-prong

 

into wall outlet.

plug on the oven is fully

 

 

inserted into wall outlet.

Floor of the oven is

The cooktop light is located below the

This is normal.

warm, even when

oven floor. When the light is on, the

 

the oven has not

heat it produces may make the oven

 

been used

floor get warm.

 

“LOCKED” appears

The control has been locked.

Press and hold

on display

 

CLEAR/OFF for about

 

 

3 seconds to unlock the

 

 

control.

 

 

 

You hear an

You have tried to start the Reminder

Start over and enter a

without a valid time of day.

valid time of day.

unusual, low-tone

beep

You have tried to change the power

Many of the oven’s

 

level when it is not allowed.

features are preset and

 

 

cannot be changed.

Things That

Are Normal

Steam or vapor escaping from around the door.

Light reflection around door or outer case.

Dimming oven light and change in the blower sound at power levels other than high.

Dull thumping sound while oven is operating.

TV-radio interference might be noticed while using the microwave.

Similar to the interference caused by other small appliances, it does not indicate a problem with the microwave.

Plug the microwave into a different electrical circuit, move the radio or TV as far away from the microwave as possible, or check the position and signal of the TV/radio antenna.

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GE JVM1442 owner manual If Something Goes Wrong, Before You Call For Service, Things That Are Normal