GE HVM1750, LVM1750, EVM1750 Before You Call For Service, Problem Possible Cause What to Do

If Something Goes Wrong

Before You Call For Service

Problem	Possible Cause	What to Do
Oven will not	A fuse in your home	• Replace fuse or reset circuit breaker.
start	may be blown or the
	circuit breaker tripped.
	Power surge.	• Unplug the microwave oven, then plug
			it back in.
	Plug not fully inserted	• Make sure the 3-prong plug on the
	into wall outlet.		oven is fully inserted into wall outlet.
	Door not securely closed.	• Open the door and close securely.
Floor of the oven is	Heat from the cooktop	• This is normal.
warm, even when	light may make the oven
the oven has not	floor get warm.
been used
“LOCKED” appears	The control has been	• Press and hold CLEAR/OFF for
on display	locked.		about 3 seconds to unlock the control.
You hear an	You have tried to start	•	Start over and enter a valid time
unusual, low-tone	the Reminder without		of day.
beep	a valid time of day.
	You have tried to change	•	Many of the oven’s features are preset
	the power level when it is		and cannot be changed.
	not allowed.
“SENSOR ERROR”	When using a Sensor	• Do not open door until steam is
appears on display	feature, the door was		sensed and time is shown counting
	opened before steam		down on display.
	could be detected.
	Steam not detected	• Use Time Cook to heat for more time.
	in maximum amount
	of time.
Food amount too	Sensor Reheat is for	• Use Time Cook for large amounts
large for Sensor	single servings of		of food.
Reheat	recommended foods.
“BAD PROBE” or	Probe has been	• Insert the probe properly into the
“PLEASE INSERT	forgotten or may not be		oven wall outlet.
PROBE” appears	inserted properly into
on display	oven outlet.
	The probe is defective.	• Replace the probe.

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