Weber S-470TM Side Burner Troubleshooting, Burners burn with a yellow or orange flame, in

24	TROUBLESHOOTING
PROBLEM	CHECK	CURE
Burners burn with a yellow or orange flame, in	Inspect Spider/Insect Screens for possible obstructions.	Clean Spider/Insect Screens. (See Section “Annual
conjunction with the smell of gas (This is normal	(Blockage of holes.)	Maintenance”)
for the burner lighting tube).
Symptoms:	Is fuel hose bent or kinked?	Straighten fuel hose.
Burner does not light, or flame is low in “HI”
position.
	Does Burner light with a match?	If you can light Burner with a match, then check the
		Crossover® ignition system.
	Did you use the snap igniter several times until the main	Make sure to hold the control knob in for two seconds after
	burner lit (See Lighting Instructions)?	snapping the igniter and seeing the orange flame from the
		burner lighting tube.
	Does the igniter work (Do you see a spark when you	Try manually lighting the burner (refer to “Main Burner
	repeatedly use the snap igniter?	Manual Lighting”). Call customer service.
Experiencing flare-ups:	Are you preheating barbecue in the prescribed manner?	All burners on HI for 10 to 15 minutes for preheating.
	Are the cooking grates and Flavorizer® bars heavily	Clean thoroughly. (See Section “Cleaning”)
	coated with burned-on grease?
CAUTION: Do not line the bottom tray	Is the bottom tray “dirty” and not allowing grease to flow	Clean bottom tray.
	into catch pan?
with aluminum foil.
Burner flame pattern is erratic. Flame is low when	Are burners clean?	Clean burners. (See Section “Maintenance”.)
burner is on “HI”. Flames do not run the whole
length of the burner tube.
Inside of lid appears to be “peeling.” (Resembles	The lid is porcelain enamel or stainless steel, not paint. It	Clean thoroughly. (See Section “Cleaning”.)
paint peeling.)	cannot “peel”. What you are seeing is baked on grease
	that has turned to carbon and is flaking off.
	THIS IS NOT A DEFECT.
Cabinet doors are not aligned.	Check the adjustment pin on the bottom of each door.	Loosen adjustment nut/s. Slide door/s until aligned. Tighten
		nut.

If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.

SIDE BURNER TROUBLESHOOTING

PROBLEM	CHECK	CURE
Side Burner does not light.	Is gas supply off?	Turn supply on.
Flame is low in “HI” position	Is the fuel hose bent or kinked?	Straighten hose.
Push button ignition does not work.	Does burner light with a match?	If match lights burner, check igniter (see below).

If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.

WWW.WEBER.COM®