Troubleshooting
If you experience any difficulty with your TV, check these basic remedies before calling your service technician.
TV will not turn on or controls don’t work
•Check to make sure it is plugged in.
•Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.
•Try unplugging set for two minutes, plugging it back in, and then turning it on again.
Problems with remote
•Maybe something is between the remote and the remote sensor.
•Maybe the remote is not aimed directly at the TV's remote sensor.
•Maybe batteries in remote are weak, dead or installed incorrectly. Try replacing batteries.
•Remove batteries and hold down one or more buttons for several seconds. Install the batteries and try the remote.
Turns on or off while playing
•Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on again. If this happens frequently, the voltage in your house may be abnormally high.
•Maybe the component connected to the input jacks is not turned on.
•Maybe the Sleep Timer is active.
“This program is blocked” message appears on the screen
•The
1.Press DISPLAY on the remote control to bring up the Enter Password screen.
2.With the Enter Password screen still up, press the following buttons on the remote, one by one: MUTE, DISPLAY, CLEAR and RESET.
Blank screen or black box appears on the screen
•Try another channel.
•Press RESET, in case the picture controls are set too low.
•Captioning may be turned on. Check the
No sound, picture okay
•Maybe sound is muted. Try pressing volume up button to restore sound.
No picture, no sound, but light is on
•Maybe cable/air function is in wrong position.
•Maybe a vacant channel is tuned.
Sound okay, picture poor
•Check antenna connections.
•Try adjusting sharpness function to improve weak signals.
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