GE PDW1860 Series Instructions, Before you call for service…, Safety, Problem, Possible Causes

Instructions

Before you call for service…

Problem Possible Causes What To Do

Safety

Dishes and flatware not clean

Low inlet water temperature	• Make sure inlet water temperature is correct (see page 6).
Water pressure is temporarily low	• Turn on a faucet. Is water coming out more slowly than usual?
	If so, wait until pressure is normal before using your dishwasher.
Air gap is clogged	• Clean the air gap.
Improper rack loading	• Make sure large dishware does not block the detergent
	dispenser or the wash arms.

Consumer Support Troubleshooting Tips Care Instructions Operating Instructions

	No air gap or high drain loop	•	Verify that you have an air gap or a high drain loop,. Refer to the
			Installation Instructions.
	Filter needs cleaning	•	The filter assembly must be cleaned regularly to allow the filter to
			efficiently remove food particles from the wash water. See Cleaning the
			Filter section on page 10.
Spots and filming	Extremely hard water	•	Use Jet-Dry® or Cascade Crystal Clear® rinse agent to remove spots and
on glasses and	Low inlet water temperature		prevent new film buildup.
flatware		•
	Overloading the dishwasher		Make sure water temperature is at least 120°F.
	Improper loading	•	Load dishwasher as shown in the Loading the Dishwasher Racks
	Old or damp powder detergent		section.
		•
	Rinse agent dispenser empty		Make sure detergent is fresh.
	Too little detergent	•	If water is extremely hard, a water softener may be required.
Cloudiness on	Combination of soft water and	•	This is called etching and is permanent. To prevent this from happening,
glassware	too much detergent		use less detergent if you have soft water. Wash glassware in the shortest
			cycle that will get them clean.
	Water temperature entering	•	Lower the water heater temperature.
	the dishwasher exceeds 150°F
Black or gray	Aluminum utensils have	•	Remove marks with a mild, abrasive cleaner.
marks on dishes	rubbed against dishes
Yellow or brown film	Tea or coffee stains	•	Remove the stain by hand, using a solution of 1/2 cup bleach and
on inside surfaces			3 cups warm water.
			WARNING
			Before cleaning interior wait at least 20 minutes after a cycle for the
			heating element to cool down. Failure to do so can result in burns.
	An overall yellow or brown film can •		A special filter in the water supply line is the only way to correct
	be caused by iron deposits in water this problem. Contact a water softener company.
White film on inside	Hard water minerals	•	To clean the interior, apply dishwasher detergent to a damp sponge.
surfaces			Wear rubber gloves. Do not use any type of cleanser other than
			dishwasher detergent because it may cause foaming or sudsing. Cascade®
			and Electrasol® Automatic Dishwashing Detergents have been approved
			for use in all GE dishwashers.
Dishes don’t dry	Low inlet water temperature	•	Make sure inlet water temperature is correct (see page 6).
	Rinse agent dispenser is empty	•	Check the rinse agent dispenser.

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