Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

Oven will not start

 

A fuse in your home may be

Replace fuse or reset circuit breaker.

 

 

blown or the circuit breaker

 

 

 

tripped.

 

 

 

 

 

 

 

Power surge.

Unplug the microwave oven, then plug it back in.

 

 

 

 

 

 

Plug not fully inserted into wall

Make sure the 3-prong plug on the oven is fully inserted

 

 

outlet.

into wall outlet.

 

 

 

 

 

 

Door not securely closed.

Open the door and close securely.

 

 

 

 

Control panel lighted, yet

 

Door not securely closed.

Open the door and close securely.

oven will not start

 

 

 

 

 

 

 

 

 

START button not pressed after

Press START.

 

 

entering cooking selection.

 

 

 

 

 

 

 

Another selection entered

Press OFF/CLEAR.

 

 

already in oven and OFF/CLEAR

 

 

 

button not pressed to cancel it.

 

 

 

 

 

 

 

Cooking time not entered after

Make sure you have entered cooking time after pressing

 

 

pressing TIME COOK.

TIME COOK.

 

 

 

 

 

 

OFF/CLEAR was pressed

Reset cooking program and press START.

 

 

accidentally.

 

 

 

 

 

 

 

Food weight not entered after

Make sure you have entered food weight after selecting

 

 

selecting AUTO DEFROST.

AUTO DEFROST.

 

 

 

 

 

 

Food type not entered after

Make sure you have entered a food type.

 

 

pressing COOK.

 

 

 

 

 

CONTROL LOCKED

 

The control has been locked.

Press and hold OFF/CLEAR for about 3 seconds

appears on display

 

 

to unlock the control.

 

 

 

 

CAUTION—OVEN HOT

 

The temperature inside the

This is normal.

appears on display

 

oven is greater than 200°F.

 

 

 

 

 

 

 

One of the sensor cooking

These features will not operate when the oven is hot.

 

 

pads was pressed when the

 

 

 

temperature inside the oven

 

 

 

was greater than 200°F.

 

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