Consumer Support Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions
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Troubleshooting Tips

Save time and money! Review the chart on this page first

and you may not need to call for service.

Problem Possible Causes What To Do

Warming drawer A fuse in your home may Replace the fuse or reset the circuit breaker.
will not work be blown or the circuit
breaker tripped.
Warming drawer not Plug in.
plugged in.
Controls improperly set. See the Using the warming drawer section.
Drawer does not Ball bearings out Fully extend the drawer and push it all the way in.
slide smoothly of alignment. See the Care and cleaning section.
or drags Drawer over-loaded or Reduce weight to less than 50 pounds. Redistribute
load unbalanced. drawer contents.
Excessive Liquid in warming Remove liquid.
condensation drawer.
Uncovered foods. Cover food with lid or aluminum foil.
Temperature setting Reduce temperature setting.
too high.
Incorrect Moisture Set the Moisture Selector to the open vent setting to
Selector setting. allow venting.
No heat in the Room temperature Turn the knob to LOW then back to PROOF.
PROOF setting may prevent the
thermostat from
tripping on.
Food dries out Moisture escaping. Cover food with lid or aluminum foil.
Before you call for service…