before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.

Problem

Possible Causes

What To Do

 

 

 

Dryer doesn’t start

Dryer is unplugged

• Make sure the dryer plug is pushed completely into

 

 

the outlet.

 

 

 

 

Fuse is blown/circuit breaker

• Check the house fuse/circuit breaker box and replace

 

is tripped

fuse or reset breaker. nOTE: Most electric dryers use

 

 

two fuses/breakers.

 

 

 

Dryer doesn’t heat

Fuse is blown/circuit breaker is

• Check the house fuse/circuit breaker box and replace

 

tripped; the dryer may tumble

both fuses or reset both breakers. Your dryer may tumble

 

but not heat

if only one fuse is blown or one breaker is tripped.

 

 

 

 

Gas service is off

• Make sure gas shutoff at dryer and main shutoff are

 

 

fully open.

 

 

 

 

No heat temperature

• Select another heat setting.

 

selected

 

 

 

 

Dryer shakes or

Some shaking/noise is normal.

• Move dryer to an even floor space, or adjust leveling legs

makes noise

Dryer may be sitting unevenly

as necessary until even.

 

 

 

Greasy spots on clothes

Improper use of fabric softener

• Follow directions on fabric softener package.

 

 

 

 

Drying dirty items

• Use your dryer to dry only clean items. Dirty items can

 

with clean ones

stain clean items and the dryer.

 

 

 

 

Clothes were not

• Sometimes stains which cannot be seen when the clothes

 

completely clean

are wet appear after drying. Use proper washing procedures

 

 

before drying.

 

 

 

lint on clothes

Lint filter is full

• Clean lint screen before each load.

 

 

 

 

Improper sorting

• Sort lint producers (like chenille) from lint collectors

 

 

(like corduroy).

 

 

 

 

Static electricity can attract lint

• See suggestions in this section under STATIC.

 

 

 

 

Overloading

• Separate large loads into smaller ones.

 

 

 

 

Paper, tissue, etc., left in pockets

• Empty all pockets before laundering clothes.

 

 

 

Static occurs

No fabric softener was used

• Try a fabric softener.

 

 

• Bounce® Fabric Conditioner Dryer Sheets have been

 

 

approved for use in all GE Dryers when used in accordance

 

 

with the manufacturer’s instructions.

 

 

 

 

Overdrying

• Try a fabric softener.

 

 

• Adjust setting to lESS DRy or DAMP DRy.

 

 

 

 

Synthetics, permanent press

• Try a fabric softener.

 

and blends can cause static

 

 

 

 

Inconsistent

Type of heat

• Automatic drying times will vary according to the type

drying times

 

of heat used (electric, natural or LP gas), size of load,

 

 

types of fabrics, wetness of clothes and condition of

 

 

exhaust ducts.

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GE PTDN600GMWT, 49-90405, 234D1157P003 operating instructions Before you call for service…