before you call for service…
Problem | Possible Causes | What To Do |
Small amount of water Inadequate load size for steam on floor in front of dryer cycle selected, excess steam
condenses inside cabinet and leaks out
•If using the STEAM DEWRInklE cycle, manually reduce time. If using the STEAM REfRESh cycle, add more garmentsto the load.
Water on floor in back of dryer
Loose water hose connection to | • Tighten connection. |
valve |
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Hose missing rubber washer at | • Install rubber washer provided with hose. |
connection with valve |
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| Water drips from door | Steam condenses on inner door | • This is normal. |
| when opened after |
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| a Steam Cycle |
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| Cannot see steam at | Steam released at different | • This is normal. |
| beginning of cycle | time in cycle |
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| Cannot see steam at any | The steam nozzle might be | • Call 800.GE.CARES to order nozzle replacement kit |
| time during the cycle | clogged with debris from your | WE25M71 or to request a service technician to replace this |
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| water supply | for you. |
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| Garments still wrinkled | Too many garments | • Load fewer garments; manually increase time. |
| after steam cycle |
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| Dryer continues to | Extended Tumble was selected | • Ensure EXTEnDED TuMblE option is not selected. For the |
| tumble after display |
| STEAMREfRESh cycle, EXTEnDED TuMblE will |
| says Complete |
| automatically be turned on and cannot be turned off. |
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| Garment are wet after | lint filter not clean | • Clean lint filter |
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| load is children or infant garments • Use the next smaller Steam cycle or use Steam Refresh | |
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| cycle. |
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