GE UX-CL 220 11. Troubleshooting

112

11. Troubleshooting

Problems and Solutions

If you have any problems with your fax, first refer to the following

troubleshooting guide. If you cannot solve the prob l em, cal l Sharp's C ustom er

Assistance Center at 1-877-794-8675.

Line error

Problem Solution

LINE ERROR appears in

the display. Try the transaction again. If the error persists, check

the following:

• Check the connection. The cord from the TEL.

LINE jack to the wall jack should be no longer than

six feet.

• Mak e sure the re are no modem devic es sharing the

same telephone line.

• Check with the other party to make sure their fax

machine is functioning properly.

• Have your telephone line checked for line noise.

• Try connecting the fax machine to a different

telephone line.

• If the problem still occurs, your fax machine may

need service.

Contents

Main MODEL UX-CL220 FACSIMILE UX-CL220 FACSIMILE OPERATION MANUAL S Introduction Fax machine and general specifications. Page Cordless handset specifications. Important safety information Battery Health care facilities and equipment Table of Contents Page A Look at the Operation Panel 2 3 14 11 16 17 18 8 9 10 12 13 15 Page Page Page Page 1. Installation Unpacking Checklist Setting Up Selecting a location for the fax machine Connecting the power cord Connecting the handset Connecting the telephone line cord 4 5 Attach the paper tray and paper tray extension Connecting the cordless handset charger 1 2 Raising the base antenna 18 Installing the battery and charging the cordless handset 1 2 3 Page Page Loading the Imaging Film 21 Loading the Imaging Film 1 2 3 Loading the Imaging Film 4 5 6 7 8 Loading Printing Paper Page Entering Your Name and Fax Number 25 Entering Your Name and Fax Number Entering Your Name and Fax Number 26 4 5 6 7 8 Setting the Date and Time Setting the Date and Time 0 5 3 4 5 0 1 Page Setting the Reception Mode 29 Setting the Reception Mode Setting the reception mode Volume Adjustment - Fax Machine 30 Volume Adjustment - Fax Machine Speaker 2 1 Fax machine handset Volume Adjustment - Cordless Handset Volume Adjustment - Cordless Handset 32 Cordless handset ringer Cordless handset receiver volume 1 2 1 2. Setting Up and Using OpenLCR 2 2 Registering by phone Registering by fax 1 3 4 Registering through OpenLCRs Web site Downloading (receiving) the rate data manually Using OpenLCR Page Temporarily turning off OpenLCR 4 21 To stop using OpenLCR 1 8 4 186 Changing your user profile What to do if E appears in the display What to do if you cannot connect to OpenLCR 4 5 6 7 8 Selecting a long or short call 1 2 Changing the SHORT TIME and LONG TIME settings 3 4 5 6 3 3. Using the Answering System Recording an Outgoing Message To listen to the outgoing message Operating the Answering System Activating the answering system 4 5 Number of rings in TAD mode (Toll Saver function) Toll Saver Toll Saver Listening to received messages 2 Erasing received messages Recording memos 2 3 Recording phone conversations Optional Answering System Settings 48 4 Optional Answering System Settings Setting ICM time Fax reception on TAD failure Optional Answering System Settings 49 4 OGM only mode Transfer Function Programming the transfer number 4 5 6 Recording the transfer message 3 4 5 Checking or erasing the transfer message Turning the Transfer function on and off 2 4 Override Ringing 53 6 Override Ringing Programming the override code Page 4 5 Remote Operations Remote code number Toll Saver 4 Retrieving your messages 1 2 3 4 Other remote operations Changing the fax reception mode 8 1 82 8 3 Recording a new outgoing message 1 2 9 0 Turning the Transfer function on or off 9 1 92 Changing the transfer telephone number 1 2 Recording a memo 1 2 3 Recording a new transfer message 1 2 9 3 OGM only mode 1 1 4. Using the Cordless Handset Making a Phone Call 1 2 3 Receiving a Phone Call 1 2 Putting a Call on Hold Receiving a Fax Using the Cordless Handset Receiving a Fax Using the Cordless Handset Storing and Using Auto-Dial Numbers 3 Enter the number by pressing the number keys. (Note: A space cannot be entered.) 5 after entering the first letter. 7 Dialing an auto-dial number 2 Editing an auto-dial number 4 5 6 7 8 Clearing an auto-dial number 2 Redial 2 Using the Intercom Feature 68 Using the Intercom Feature Paging the fax machine from the cordless handset 1 2 3 4 Transferring Calls Transferring a call from the cordless handset to the fax machine 1 2 Transferring Calls 3 4 Transferring a call from the fax machine to the cordless handset 1 2 3 Using REMOTE MODE Changing the reception mode on the fax machine 3 2 Listening to messages received in the answering system 3 4 Deleting all messages from the answering system 1 3 5. Sending Faxes Transmittable Documents Size and weight Other restrictions Loading the Document 1 2 Adjusting the Resolution and Contrast 75 Adjusting the Resolution and Contrast Resolution settings 3 Adjusting the Resolution and Contrast 76 2 Contrast settings Sending a Fax by Normal Dialing 77 3 Sending a Fax by Normal Dialing Sending a Fax by Automatic Dialing Storing fax and phone numbers for automatic dialing 3 5 7 Editing and clearing auto-dial numbers 2 4 5 7 8 9 Using an auto-dial number 1 2 3 2 3 1 2 3 Redial Automatic redialing 2 4 5 Sending a Fax From Memory Sending a Fax From Memory Broadcasting (sending a fax to multiple destinations) 3 4 5 Sending a Fax From Memory 6 If the memory becomes full... 6. Receiving Faxes Using FAX Mode Changing the number of rings Using TEL Mode Using TEL Mode 88 4 Using TEL Mode 6. Receiving 1 2 3 Answering on an extension phone connected to the same line Answering with the faxs handset 1 Optional Reception Settings 90 2 3 Optional Reception Settings Fax Signal Receive Optional Reception Settings 91 4 Reception Ratio 4 Substitute Reception to Memory 92 Substitute Reception to Memory 7. Making Copies 7. Making Copies 1 3 2 Making Copies 4 Copy Cut-off 8. Special Functions Caller ID (Requires Subscription to Service) 1 2 4 7 8 How Caller ID operates Display messages Viewing the Caller ID list 1 2 3 4 To delete calls from the Caller ID list Viewing the Caller ID list from the cordless handset 2 3 4 Priority Call Erasing all calls using the cordless handset 2 Blocking voice calls 4 5 6 7 Distinctive Ring (Requires Subscription to Service) 101 Distinctive Ring (Requires Subscription to Service) 2 4 Blocking Reception of Unwanted Faxes 102 Blocking Reception of Unwanted Faxes 9. Printing Lists Page Printing Lists Lists 9. Printing 105 Transaction Report Printing Lists 106 Transaction Report print condition 4 1 5 107 10. Maintenance Print head 1 2 3 Page 2 3 4 The housing 110 Replacing the Cordless Handset Battery 1 2 3 111 4 5 10 Battery disposal Wiping the charger contacts 11. Troubleshooting Problems and Solutions Line error Dialing and transmission problems Reception and copying problems General problems Cordless handset problems Page Messages and Signals Display messages (fax machine) Page Page Display messages (cordless handset) Audible signals Clearing Paper Jams 123 Clearing Paper Jams Clearing a jammed document 1 2 3 Page Ordering Parts FCC Regulatory Information 126 FCC Regulatory Information SHARP MATERIALSAFETY DATA SHEET (1/2) Section1. Productand Company Identification Section2. Ingredients Section3. Hazardous Identification SHARP MATERIALSAFETY DATA SHEET (2/2) Quick Reference Guide Sending Faxes Recording an Outgoing Message Receiving Faxes Storing Auto Dial Numbers Using the Cordless Phone SKIP DELETE STOP REPEAT ERASE SEARCH Gua de referencia rpida Transmisin de mensajes telefax Grabacion de un mensaje de bienvenida Recepcin de mensajes telefax Memorizar nmeros marc. automtica Uso del telfono inalmbrico o . Index A B C D M N O P R REMOTE OPERATION CARD RemoteOperation Guide REMOTECOMMANDS Page END USER LIMITED WARRANTY IMPORTANT SERVICE INFORMATION Page SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-2135 SHARP CORPORATION