Safety Instructions

Operating Instructions

Troubleshooting Tips

Customer Service

Before you call for service…

 

Problem

 

Possible Causes

What To Do

 

 

 

 

 

 

Pilling

 

Result of normal wear on

While this is not caused by the washer, you

 

 

 

poly-cotton blends and

can slow the pilling process by washing

 

 

 

fuzzy fabrics

garments inside out.

 

 

 

 

 

 

Grayed or yellowed

 

Not enough detergent

Use more detergent (especially with larger loads).

 

clothes

 

 

 

 

 

 

 

 

 

 

 

Hard water

Use a water conditioner like Calgon brand or install

 

 

 

 

a water softener.

 

 

 

 

 

 

 

 

Water is not hot enough

Make sure water heater is delivering water at

 

 

 

 

120°F.–140°F. (48°C.–60°C.).

 

 

 

 

 

 

 

 

Washer is overloaded

Select load size to match clothes load.

 

 

 

 

 

 

 

 

Detergent is not

Add detergent as wash basket fills with water before

 

 

 

dissolving

you load clothes.

 

 

 

 

 

 

 

 

Dye transfer

Sort clothes by color. If fabric label states wash

 

 

 

 

separately, unstable dyes may be indicated.

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GE VBXR2070, VJSR2070, VBSR1070, VBSR2060, VBXR1060, YBXR2070 Problem Possible Causes What To Do Pilling, Grayed or yellowed