Identifying the Problem
Verify System Requirements and Configuration
Problems are often caused by configuration issues (system, JVMTM, server, or
Review Known Issues
Your problem might be related to a known issue for the release. Refer to the Sun GlassFish Enterprise Server v3 Prelude Release Notes for the latest information regarding known issues and possible workarounds. Also search the GlassFish issue tracker at https://glassfish.dev.java.net/servlets/ProjectIssues.
Search the Product Documentation
Enterprise Server includes complete documentation. Search the documentation to see if your problem is addressed. The documentation set is available at http://docs.sun.com/coll/1343.7. See “Enterprise Server Documentation Set” on page 7 for a list of books in the documentation set and a description of their contents.
Search the GlassFish Mailing Lists and Forums
Lists and forums are extremely helpful resources, and are accessed as follows:
■GlassFish mailing lists (start with users@glassfish.dev.java.net): http://glassfish.dev.java.net/servlets/ProjectMailingListList
■GlassFish user forum: http://forums.java.net/jive/forum.jspa?forumID=56
■Other GlassFish forums: http://forums.java.net/jive/category.jspa?categoryID=58
Learn More About Enterprise Server v3 Prelude
As the name suggests, the release is a prelude to Sun GlassFish Enterprise Server v3. It is not a full Java EE 5 application server, and not everything that was implemented in Sun Java System Application Server 9.1 (GlassFish v2) is implemented and functional in Enterprise Server v3 Prelude. You might be trying to do something that is not possible with the existing feature set. For more information about Enterprise Server v3 Prelude and the features it contains, consult the following resources:
■Feature list and comparison: https://glassfish.dev.java.net/public/comparing_v2_and_v3.html
■Download page: https://glassfish.dev.java.net/downloads/v3-prelude.html
■Resources page: http://wiki.glassfish.java.net/Wiki.jsp?page=GlassFishV3PreludeResources
■Documentation: http://docs.sun.com/coll/1343.7
14 | Sun GlassFish Enterprise Server v3 Prelude Troubleshooting Guide • November 2008 |