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Troubleshooting
Install
FAQ
Error Could Not Start Domain
Symbol Conventions
Administration FAQs
Identifying the Problem
Cannot Access Remote Server
Type the following command
How to
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Contents
Sun Microsystems, Inc 4150 Network Circle Santa Clara, CA U.S.A
v3 Prelude Troubleshooting Guide
Sun GlassFish Enterprise Server
This distribution may include materials developed by third parties
Contents
1 Overview of Enterprise Server Troubleshooting
Was Application Deployment Successful?
Administration FAQs
Index
Update Tool FAQs
How Do I Use Update Tool to Extend My Enterprise Server Installation?
“Symbol Conventions” on page “Default Paths and File Names” on page
Preface
Enterprise Server Documentation Set
“Enterprise Server Documentation Set” on page
TABLE P-1 Books in the Enterprise Server Documentation Set
Continued
http//developers.sun.com/javadb
Related Documentation
Typographic Conventions
Symbol Conventions
Default Paths and File Names
The following table explains symbols that might be used in this book
Symbol Conventions
Third-Party Web Site References
Documentation, Support, and Training
Searching Sun Product Documentation
Sun Welcomes Your Comments
Identifying the Problem
“Identifying the Problem” on page “Troubleshooting Tools” on page
“Where to Go for More Information” on page
First Steps
Verify System Requirements and Configuration
Review Known Issues
Search the Product Documentation
Search the GlassFish Mailing Lists and Forums
When Does the Problem Occur?
What Is Your Environment?
Gathering Information
Search the SunSolve Knowledgebase
Examining Log Files
What Is Your System Configuration?
What Is Different?
Troubleshooting Tools
Monitoring the System
Operating System Utilities
“Operating System Utilities” on page
Type the following command
Stack Traces and Thread Dumps
VisualVM
To Obtain a Server Thread Dump
Where to Go for More Information
Page
Specific Issues
Cannot Access Local Server http//localhost8080
“Cannot Access Local Server http//localhost8080” on page
“Cannot Access Remote Server” on page
To Determine Which Port Number the Server Is Actually Using
Did the Server Start?
Was the Server Started at the Expected Port?
Description
Cannot Access Remote Server
Is the Proxy Setting Causing a Problem?
Solution
“Is the Proxy Setting Causing a Problem?” on page
Cannot Access the Administration Console
“Is the Administration Console Running on the Expected Port?” on page
“Is the Security Manager Disabled?” on page
Is the Application Server Running?
Cannot Access a Server Application
Is the Administration Console Running on the Expected Port?
Is the Security Manager Disabled?
“Administrator User Name or Password Not Known” on page
Administrator User Name or Password Not Known
To Remove the User Name and Password Completely
Was Application Deployment Successful?
1 Stop the server, if it is currently running
8 Restart the server for the new user name-password to take effect
Server Will Not Start on Windows Port Conflict
4 Start the server
7 Uncomment the security-constraint element in the web.xml file
Solution
Two Server Instances Bind to Same Port on Windows
Has an Ungraceful Shutdown Occurred on a Previously Running Server?
Description
Cannot Produce a JVM Thread Dump After Server Crash
Issues Related to Applications
Error When Deploying EAR
Cannot Find SunDeploymentManager
http//blogs.sun.com/quinn/entry/deploymentinglassfishv3prelude
Issues Related to asadmin
asadmin start-domain Command Fails
Error CLI143 There is more than one domain
Solution
Cannot Stop Domain Using asadmin stop-domain
Error Could Not Start Domain
Issues Related to Eclipse
Using asadmin set Command Might Produce Unexpected Results
Cannot Upgrade
Issues Related to Installation and Upgrade
General Installation
Issues Related to JavaMail
Issues Related to JNDI
Cannot Configure JavaMail Resources
Cannot Deploy a Mail Session as a JNDI Resource
Issues Related to MySQL
Issues Related to Security
Exception When Creating MySQL Connection Pool
java.security.AccessControlException Access
Mutual Authentication Not Working With the Application Client
Page
Frequently Asked Questions
Administration FAQs
Which asadmin Commands are Supported?
“Administration FAQs” on page “Application FAQs” on page
Application FAQs
Eclipse FAQs
How Do I Debug Applications?
How Do I Change Application Permissions?
Extensibility FAQs
How Do I Extend the Administration Console?
How Do I Develop Add-On Components?
How Do I Add Containers?
Java Persistence FAQs
JDBC FAQs
Jersey FAQs
What Java Persistence Support Is Available?
OpenESB FAQs
Rails and JRuby FAQs
If I Deploy an Application Using the glassfishrails
That Application?
Warbler information http//caldersphere.rubyforge.org/warbler
What Options Are Available for Running JRuby With Enterprise Server?
Gem documentation http//glassfishgem.rubyforge.org
Security FAQs
Update Tool FAQs
What Happens When No Server Side Realm Is Configured?
Can I Change the Keystore Password?
After you start your Enterprise Server instance, the default location for the Administration Console is http//localhost4848/ at least one Enterprise Server domain must be started before you can launch the Administration Console. Unless you declined to check for updates during installation, you will be notified of available updates in the message area. Update Tool can also be accessed on the command line by running the updatetool command in the as-install/bin directory. Extensive online help is provided for both versions
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