Fixing Problems
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Fixing Problems

Telephone Maintenance

• Always use a damp or antistatic cloth to clean the telephone. Never
use a dry cloth.
• If the telephone is very dirty, clean it with a diluted neutral cleaner con-
taining surfactants, suchas a dish detergent. Afterwards remove all
traces of the cleaner with a damp cloth (using water only).
• Never use cleaners containing alcohol, cleaners that corrode plastic, or
abrasive powders.

Troubleshooting

Pressed key does n ot respond:
Check whether the key is stuck.
Telephone does not ring:
Check whether the "do not disturb" function was activated on your tele-
phone. On lifting the handset, you will hear a special dia l tone. If so, deac-
tivate it Æpage14.
You cannot dial an external number:
Check whether you telephone is locked. On lifting the handset, you will
hear a special dial tone. If so, unlock the telephone Æpage30.
To correct any other problem:
First contact System Support. If System Support is unable to correct the
problem, contact Customer Service.