Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Control signals after

 

You forgot to enter a

Touch the BAKE pad and desired temperature or the

entering cooking time

 

bake temperature or

SELF CLEAN pad and desired clean time.

or delay start

 

cleaning time.

 

 

 

 

 

 

Food does not bake

 

Oven controls improperly set.

See the Using the oven section.

or roast properly

 

 

 

 

 

Shelf position is incorrect

See the Using the oven section.

 

 

 

 

or the shelf is not level.

 

 

 

 

 

 

 

Incorrect cookware or

See the Using the oven section.

 

 

cookware of improper

 

 

 

size being used.

 

 

 

 

 

 

 

Oven thermostat

See the Adjust the oven thermostat—Do it yourself!

 

 

needs adjustment.

section.

 

 

 

 

Food does not

 

Door not open to the

See the Using the oven section.

broil properly

 

broil stop position as

 

 

 

recommended.

 

 

 

 

 

 

 

Oven controls improperly set.

Make sure you touch the BROIL HI/LO pad.

 

 

 

 

 

 

Improper shelf

See the Broiling Guide.

 

 

position being used.

 

 

 

 

 

 

 

Food being cooked

Use the broiling pan and grid that came with your oven.

 

 

in a hot pan.

Make sure it is cool.

 

 

 

 

 

 

Cookware not suited

Use the broiling pan and grid that came with your oven.

 

 

for broiling.

 

 

 

 

 

 

 

Aluminum foil used on the

See the Using the oven section.

 

 

the broiling pan and grid has

 

 

 

not been fitted properly and

 

 

 

slit as recommended.

 

 

 

 

 

 

 

In some areas the power

Preheat the broil element for 10 minutes.

 

 

(voltage) may be low.

Broil for the longest period of time recommended in

 

 

 

 

 

 

 

 

the Broiling Guide.

 

 

 

 

Clock and timer

 

A fuse in your home

Replace the fuse or reset the circuit breaker.

do not work

 

may be blown or the

 

 

 

circuit breaker tripped.

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the clock and timer section.

 

 

 

 

Oven light does

 

Lightbulb is loose or defective.

Tighten or replace the bulb.

not work

 

 

 

 

 

Pad operating light is broken.

Call for service.

 

 

 

 

 

 

 

22

Page 23
Image 23
GE WB48X10055 warranty Before you call for service…, Problem Possible Causes What To Do