GE WBVH5200 Problem Possible Cause What To Do Water does not enter, Or excessive wear, Wrinkling

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Problem	Possible Cause	What To Do
Water does not enter	Automatic self system checks	• After START is pressed, the washer does several system
washer or enters slowly		checks. Water will flow several seconds after START is
		pressed.
	Water supply is turned off	• Turn on both hot and cold faucets fully.
	Water valve screens are	• Turn off the water source and remove the water connection
	stopped up	hoses from the upper back of the washer. Use a brush or
		toothpick to clean the screens in the machine. Reconnect
		the hoses and turn the water back on.
Snags, holes, tears, rips	Pens, pencils, nails, screws or	• Remove loose items from pockets.
or excessive wear	other objects left in pockets
	Pins, snaps, hooks, sharp	• Fasten snaps, hooks, buttons and zippers.
	buttons, belt buckles, zippers
	and sharp objects left in pockets
Wrinkling	Improper sorting	• Avoid mixing heavy items (like work clothes) with
		light items (like blouses).
	Overloading	• Load your washer so clothes have enough room
		to move freely.
	Incorrect wash cycle	• Match Cycle selection to the type of fabric you are
		washing (especially for easy care loads).
	Repeated washing in	• Wash in warm or cold water.
	water that is too hot
Grayed or yellowed	Not enough detergent	• Use correct amount of detergent.
clothes
	Not using HE (high efficiency)	• Use HE detergent.
	detergent
	Hard water	• Use hottest water safe for fabric.
		• Use a water conditioner like Calgon brand or install
		a water softener.
	Water is not hot enough	• Make sure water heater is delivering water at
		120°–140°F (48°–60°C).
	Detergent is not	• Try a liquid detergent.
	dissolving
	Dye transfer	• Sort clothes by color. If fabric label states wash separately,
		unstable dyes may be indicated.
Colored spots	Incorrect use of fabric	• Check fabric softener package for instructions and follow
	softener	directions for using dispenser.
	Dye transfer	• Sort whites or lightly colored items from dark colors.
		• Promptly remove wash load from washer.
Water temperature	Water supply is improperly	• Make sure hoses are connected to correct faucets.
is incorrect	connected
	House water heater is	• Make sure house water heater is delivering water
	not set properly	at 120°–140°F (48°–60°C).

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