Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions
Before you call for service…
Problem |
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| Possible Cause | What To Do |
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Water does not enter |
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| Automatic self system checks | • After START is pressed, the washer does several system |
washer or enters slowly |
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| checks. Water will flow several seconds after START is |
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| pressed. |
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| Water supply is turned off | • Turn on both hot and cold faucets fully. |
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| Water valve screens are | • Turn off the water source and remove the water connection |
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| stopped up | hoses from the upper back of the washer. Use a brush or |
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| toothpick to clean the screens in the machine. Reconnect |
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| the hoses and turn the water back on. |
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Snags, holes, tears, rips |
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| Pens, pencils, nails, screws or | • Remove loose items from pockets. |
or excessive wear |
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| other objects left in pockets |
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| Pins, snaps, hooks, sharp | • Fasten snaps, hooks, buttons and zippers. |
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| buttons, belt buckles, zippers |
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| and sharp objects left in pockets |
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Wrinkling |
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| Improper sorting | • Avoid mixing heavy items (like work clothes) with |
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| light items (like blouses). |
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| Overloading | • Load your washer so clothes have enough room |
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| to move freely. |
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| Incorrect wash cycle | • Match Cycle selection to the type of fabric you are |
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| washing (especially for easy care loads). |
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| Repeated washing in | • Wash in warm or cold water. |
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| water that is too hot |
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Grayed or yellowed |
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| Not enough detergent | • Use correct amount of detergent. |
clothes |
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| Not using HE (high efficiency) | • Use HE detergent. | |
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| detergent |
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| Hard water | • Use hottest water safe for fabric. |
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| • Use a water conditioner like Calgon brand or install |
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| a water softener. |
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| Water is not hot enough | • Make sure water heater is delivering water at |
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| Detergent is not | • Try a liquid detergent. |
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| dissolving |
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| Dye transfer | • Sort clothes by color. If fabric label states wash separately, |
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| unstable dyes may be indicated. |
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Colored spots |
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| Incorrect use of fabric | • Check fabric softener package for instructions and follow |
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| softener | directions for using dispenser. |
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| Dye transfer | • Sort whites or lightly colored items from dark colors. |
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| • Promptly remove wash load from washer. |
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Water temperature |
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| Water supply is improperly | • Make sure hoses are connected to correct faucets. |
is incorrect |
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| connected |
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| House water heater is | • Make sure house water heater is delivering water |
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| not set properly | at |
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