Before you call for service… | GEAppliances.com |
Troubleshooting Tips
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PERFECTEMP PLUS | Possible Causes | What To Do |
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PerfecTemp Plus wash | The washer is in a cold rinse cycle | • This is normal. The PerfecTemp Plus feature is designed |
temperature is incorrect |
| not to activate during a cold rinse cycle to improve the |
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| energy efficiency of your washer. |
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(Review PerfecTemp | All the water in the household | • Wait until the water in the water heater is heated to the |
Plus in the About other | water heater has been used | correct temperature. |
features section) |
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PERFORMANCE | Possible Causes | What To Do |
Clothes too wet | Incorrect spin speed | • Make sure the spin cycle selected matches the load you |
| selected | are washing. Some fabrics will feel wetter when rinsed |
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| with cold water. |
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Colored spots | Incorrect use of fabric | • Check fabric softener package for instructions and follow |
| softener | directions for using dispenser. |
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| • Pretreat stain and rewash. |
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| Dye transfer | • Sort whites or lightly colored items from dark colors. |
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Grayed or yellowed | Not enough detergent | • Use more detergent (especially with larger loads). |
clothes |
| Be sure to follow detergent manufacturer’s directions. |
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| Hard water | • Use a water conditioner like Calgon brand or install |
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| a water softener. |
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| Water is not hot enough | • Make sure water heater is delivering water at |
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| Washer is overloaded | • Select load size to match clothes load. |
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| Detergent is not | • Add detergent as wash basket fills with water before |
| dissolving | you load clothes. |
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| Dye transfer | • Sort clothes by color. If fabric label states wash separately, |
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| unstable dyes may be indicated. |
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Lint or residue on | Clothes are air or line dried | • If you do not dry your clothes with a clothes dryer, your |
clothes |
| clothes may retain more lint. |
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| Incorrect sorting | • Separate lint producers from lint collectors. |
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| Washing too long | • Wash small loads for a shorter time than larger loads. |
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| Detergent not dissolving | • Add detergent as wash basket fills with water, before you |
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| load clothes. |
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| • Try a liquid detergent. |
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| • Use warmer water temperature. |
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| Overloading | • Load clothes no higher than the top row of holes in the |
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| washer tub. |
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| • Make sure load size selected matches clothes load size. |
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| Incorrect use of fabric softener | • Check fabric softener package for instructions and follow |
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| directions for using dispenser. |
15
Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
