Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
PERFORMANCE (cont.) | Possible Causes | What To Do |
Pilling | Result of normal wear on | • While this is not caused by the washer, you can slow the |
| pilling process by washing garments inside out. | |
| fuzzy fabrics |
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Snags, holes, tears, rips | Pins, snaps, hooks, sharp | • Fasten snaps, hooks, buttons and zippers. |
or excessive wear | buttons, belt buckles, | • Remove loose items like pins, objects in pockets |
| zippers and sharp objects | |
| and sharp buttons. | |
| left in pockets | |
| • Turn knits (which snag easily) inside out. | |
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| Undiluted chlorine bleach | • Check bleach package instructions for proper amount. |
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| • Never add undiluted bleach to wash or allow clothes |
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| to come in contact with undiluted bleach. |
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| Chemicals like hair bleach | • Rinse items that may have chemicals on them before |
| or dye, permanent wave | washing. |
| solution |
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Wrinkling | Improper sorting | • Avoid mixing heavy items (like work clothes) with |
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| light items (like blouses). |
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| • Try a fabric softener. |
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| Overloading or | • Load your washer so clothes have enough room |
| incorrect water level | to move freely. |
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| Incorrect wash and | • Match Cycle selection to the type of fabric you are |
| dry cycles | washing (especially for easy care loads). |
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| Repeated washing in | • Wash in warm or cold water. |
| water that is too hot |
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OPERATION | Possible Causes | What To Do | ||
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Washer pauses in cycle | The HAND WASH or CASUALS | • This is normal. The washer alternates between agitate | ||
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| cycle was chosen | and soak during the HAND WASH and CASUALS cycles |
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| to get your clothes cleaner with less wear. |
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Washer won’t operate | Washer is unplugged | • Make sure cord is plugged securely into a working outlet. | ||
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| Water supply is turned off | • Turn both hot and cold faucets fully on. |
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| Controls are not set properly | • Check controls. |
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| Lid is | • Close lid and reset cycle, to the beginning if necessary. |
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| prevents agitation and spinning |
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| when lid is up. |
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| Circuit breaker/fuse is | • Check house circuit breakers/fuses. Replace fuses or |
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| tripped/blown | reset breaker. Washer should have separate outlet. |
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| Electronics need to be reset | • Unplug washer, wait 2 minutes, plug back in, and press |
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| START. |
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| START was not pressed | • Press START. |
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| Extremely low water pressure | • Press START again. |
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