PROBLEM POSSIBLE CAUSE
OVEN WILL NOT •A fuse in your home may be blown or the circuit breaker tripped.
WORK •The oven controls are not properly set.
•The oven controls are set for cleaning. If necessary, allow the oven to cool;
then open the door.
•Make sure the Oven Mode knob is set to BAKE and the Temperature knob
is set to a temperature.
OVEN LIGHT(S) •The light bulb is defective. Replace the bulb.
DO NOT WORK •The oven is self-cleaning or the Sabbath feature is set. The oven lights do
not come on during self-cleaning or if the Sabbath feature is set.
FOOD DOES NOT •The oven controls are improperly set. See the Baking or Roasting section.
BAKE OR ROAST •Oven not preheated for a long enough time (use approximately 10 to 15
PROPERLY minutes).
•Incorrect cookware or cookware of improper size being used. See the Pan
placement section.
•Racks in the wrong position. See the Baking or Roasting section.
•Use a foil tent to slow down browning during roasting.
•Oven thermostat needs adjustment. See the Oven thermostat adjustment
section.
FOOD DOES NOT •This model is designed for closed door broiling only. Close the door. Always
BROIL PROPERLY broil with the door closed.
•The oven controls are not set at BROIL. See the Broiling section.
•The probe is plugged into the outlet in the oven. Remove the probe from
the oven.
•Improper rack position being used.
•Food is being cooked in a hot pan. Use the broiling pan and grid that came
with your oven.
•Cookware is not suited for broiling. Use the broiling pan and grid that came
with your oven.
•Aluminum foil used on the broiling pan and grid has not been fitted
properly and slit as recommended.
•In some areas the power (voltage) may be low. Preheat the broil element
for approximately 10 to 15 minutes.
•The probe is plugged into the outlet in the oven. Remove the probe from
the oven.
OVEN WILL NOT •The oven temperature is too high to set a self-clean operation.
SELF CLEAN Allow the oven to cool below the locking temperature and reset the
controls.
•The controls are not properly set. See the Self-Cleaning Oven section.
“CRACKING” OR •This is normal. This is the sound of the metal heating and cooling
“POPPING” SOUND during both the cooking and cleaning functions.
DURING CLEANING
EXCESSIVE SMOKING •Excessive soil. Turn the Oven Mode and the Temperature knobs
OCCURS DURING •to OFF. Open the windows to rid the room of smoke. Wait until the locked
CLEANING •door indicator light goes off. Wipe up excess soil and reset the clean cycle.
OVEN NOT CLEAN •The oven was heavily soiled. Clean up heavy spillovers before starting
AFTER A CLEAN the clean cycle. Heavily soiled ovens may need to self-clean again.
CYCLE •Oven is connected to a 208V electrical supply. Set your cleaning
time for 5 hours.
•The oven controls are not properly set. See the Self-Cleaning Oven section.
OVEN RACKS ARE •The racks were cleaned in the self-clean cycle and now need periodic
DIFFICULT TO SLIDE lubrication. Do not spray with Pam®or other lubricant sprays. See Full
extension oven racks in the Care and Cleaning section.
The Problem Solver
Wall Oven
Save time
& money!
Review the
troubleshooting
tips on the
following pages
first and you may
not need to call
for service.
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