Questions? Use this problem solver!
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| The Problem Solver |
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| PROBLEM | POSSIBLE CAUSE |
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| APPLIANCE | • Interior needs cleaning. See Care and Cleaning. |
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| HAS ODOR | • Keep open box of baking soda in appliance; replace every 3 months. |
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| DOOR NOT CLOSING | • Door gasket is sticking or folding over. Apply petroleum jelly or |
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| PROPERLY | paraffin wax to the face of the gasket. |
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| • The door is hitting an internal component inside the |
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| appliance. Adjust interior components to prevent interference. |
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| MOISTURE FORMS | • Not unusual during periods of high humidity. Wipe surface dry. |
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| ON OUTSIDE OF | • Door left open or package holding door open. |
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| APPLIANCE |
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| MOISTURE | • Too frequent or too long door openings. |
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| COLLECTS INSIDE | • In humid weather, air carries moisture into appliance when doors |
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| are opened. |
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| INTERIOR LIGHT | • No power at outlet. |
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| DOES NOT WORK | • Light bulb needs replacing. See Care and Cleaning. |
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| HOT AIR FROM | • Normal air flow cooling motor. In the refrigeration process, it is |
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| BOTTOM OF | normal that heat be expelled in the area under the appliance. |
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| APPLIANCE | Some floor coverings are sensitive and will discolor at these safe |
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| and normal temperatures. |
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| APPLIANCE | • Adaptive defrost keeps compressor running during door openings. |
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| NEVER SHUTS OFF | This is normal. The appliance will cycle off after the door remains |
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| BUT TEMPERATURES | closed for two hours. |
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| ARE OK | • Normal operation in extreme temperatures. |
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| ACTUAL | • Unit just plugged in. Allow 24 hours for the system to stabilize. |
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| TEMPERATURE | • Door open for too long. Allow 24 hours for the system to stabilize. |
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| NOT EQUAL TO |
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| • Warm contents added to appliance. Allow 24 hours for the system |
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| SET TEMPERATURE |
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| to stabilize. |
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| • Defrost cycle is in process. Allow 24 hours for the system to stabilize. |
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| • Thermistor may be blocked, which can affect the overall temperature. |
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| The thermistor is located on the right hand side just above the |
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| third shelf. |
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| TEMPERATURE | • Temperature may be in lockout mode. Press both + and – pads for |
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| WILL NOT ADJUST | 5 seconds to unlock the temperature. |
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| • Thermistor may be blocked, which can affect the overall temperature. |
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| The thermistor is located on the right hand side just above the |
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| third shelf. |
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