Consumer Services

Bottom Freezer Refrigerator

GE Answer Center®

In the USA: 800.626.2000

With the purchase of your new Monogram appliance, receive the assurance that if you ever need information or assistance from GE, we’ll be there. All you have to do is call–toll-free!

Whatever your question about any Monogram major appliance, GE Answer Center® information service is available to help. Your call—and your question—will be answered promptly and courteously. And you can call any time. GE Answer Center® service is open 24 hours a day, Monday through Saturday.

OR

Visit our Website at: monogram.com

 

 

In Canada, call 1.800.561.3344.

 

 

 

In-Home Repair

A GE consumer service professional will provide expert repair service, scheduled at a time

Service

that’s convenient for you. Many GE Consumer Service company-operated locations offer

 

 

you service today or tomorrow, or at your convenience (7:00 a.m. to 10:00 p.m. weekdays,

In the USA:

8:00 a.m. to 6:00 p.m. Saturday and Sunday). Our factory-trained technicians know your

800.444.1845

 

appliance inside and out—so most repairs can be handled in just one visit.

In Canada:

In Canada: Monday through Friday, 7:00 a.m. to 8:00 p.m. and Saturday, 8:00 a.m. to 5:00 p.m. EDST

 

1.800.561.3344

 

For Customers

With Special

Needs…

In the USA: 800.626.2000

GE offers Braille controls for a variety of GE appliances, and

a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.

Consumers with impaired hearing or speech who have access to a TDD or a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322) to request information or service.

Service Contracts

You can have the secure feeling that GE Consumer Service will still be there after your

In the USA:

warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll receive

a substantial discount. With a multiple-year contract, you’re assured of future service at

800.626.2224

 

today’s prices.

In Canada:

 

1.800.561.3344

 

 

 

 

Parts and

Individuals qualified to service their own appliances can have parts or accessories sent directly

Accessories

to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine

 

 

Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.

In the USA: 800.626.2002

In Canada: 1.800.561.3344

User maintenance instructions contained in this manual cover procedures intended to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

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GE Monogram Bottom-Freezer Built-In Refrigerator owner manual Consumer Services