Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

 

 

 

Top burners do not light

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

or do not burn evenly

inserted in the electrical outlet.

grounded outlet.

Burner hole or slits on the side Remove the burners (on models with standard twin

of the burner may be clogged. burners) or burner heads and caps (on models with sealed burners) and clean them with a sewing needle or twist-tie. Make sure you do not enlarge the holes.

On sealed burner models, check and clean the electrode area for burned-on food or grease.

 

Improper burner assembly.

Make sure the burner parts are installed correctly.

 

 

See the Care and cleaning of the range section.

 

 

 

Burner flames very

Improper air to gas ratio.

If range is connected to LP gas, contact the person

large or yellow

 

who installed your range or made the conversion.

 

 

 

Surface burners light

The oven gas shut-off valve

To check the oven gas shut-off valve on sealed burner

but oven does not

may have accidentally been

models, remove the storage drawer or kick panel (see

 

moved during cleaning or

the Care and cleaning of the range section) and look for

 

moving.

the gas shut-off lever at the back of the range.

Lever is

shown closed.

PULL TO OPEN.

Sealed burner models

To check the oven gas shut-off valve on standard twin burner models, raise the cooktop and look for the gas shut-off lever at the extreme right rear corner. Follow the directions in box A or B that match your regulator type.

Lever is shown closed.

A

Lever is shown closed.

B

PULL TO OPEN.

 

PULL TO OPEN.

 

 

 

 

Standard twin burner models

Standard twin burner models

 

 

 

 

 

 

 

Control signals after

You forgot to enter a bake

Touch the BAKE pad and desired temperature or

entering cooking time

temperature or cleaning time.

the SELF CLEAN pad and desired clean time.

or start time

 

 

 

 

 

 

 

 

 

 

 

 

Clock and timer

Plug on range is not completely

Make sure electrical plug is plugged into a live,

do not work

inserted in the electrical outlet.

 

properly grounded outlet.

 

 

 

 

 

 

 

 

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

 

blown or the circuit breaker

 

 

 

 

 

 

tripped.

 

 

 

 

 

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the clock and timer section.

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GE Monogram RGB746, RGB790, RGB745, RGB740, JGBP26, JGBP33 Before you call for service…, Problem Possible Causes What To Do

JGBP28, RGB745, JGBP33, JGBP30, JGBP26 specifications

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The GE Monogram RGB740 is a standout model featuring a 30-inch range with a professional-grade stainless steel finish. Its dual fuel capability combines the precision of a gas cooktop with the consistency of an electric oven. The range includes a convection oven, which ensures even baking and roasting by circulating hot air throughout the oven cavity. Additional features such as heavy-duty oven racks and a precise simmer burner demonstrate GE's commitment to versatility and user convenience.

Similarly, the JGBP29 model is a 30-inch gas range that offers a traditional look with a variety of modern features. Its sealed burners provide high heat output for rapid boiling, while the oven's electronic ignition system enhances safety and convenience. The JGBP29 is designed with easy-to-clean surfaces and a removable oven door, making maintenance straightforward for busy households.

The RGB746 further elevates the Monogram line with its commercial-grade aesthetics and advanced features. This range includes five sealed burners with a powerful 21,000 BTU burner for high-heat cooking. The oven is equipped with steam-assisted convection, which enhances baking by adding moisture during cooking. This model also boasts a self-cleaning function that simplifies upkeep while maintaining cooking performance.

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