Questions?

Use this problem solver!

 

 

The Problem Solver

 

 

 

 

 

 

 

 

 

Stainless Steel Refrigerator

 

 

 

 

 

 

 

PROBLEM

POSSIBLE CAUSE

 

 

 

 

 

 

 

NO WATER OR ICE

• Water supply line or shutoff valve is clogged. Call a plumber.

 

 

CUBE PRODUCTION

• Replace the filter or use the filter bypass plug.

 

 

 

 

 

 

• The dispenser is LOCKED. Press and hold the LOCK CONTROL

 

 

 

pad for 3 seconds.

 

 

 

 

 

 

 

CUBED ICE WAS

• The last setting was CRUSHED ICE and a few cubes were left in the

 

 

SELECTED BUT

crusher from the previous setting. This is normal.

 

 

CRUSHED ICE

 

 

 

 

WAS DISPENSED

 

 

 

 

 

 

 

 

 

ORANGE GLOW

• Defrost heater is on. This is normal.

 

 

IN FREEZER

 

 

 

 

 

 

 

 

 

REFRIGERATOR

• Foods with strong odors should be tightly wrapped.

 

 

HAS ODOR

• Interior needs cleaning. See Care and Cleaning.

 

 

 

 

 

 

• Keep open box of baking soda in refrigerator; replace every 3 months.

 

 

 

 

 

 

 

DOOR NOT CLOSING

• Door gasket on hinge side is sticking or folding over. Apply paraffin

 

 

PROPERLY

wax to the face of the gasket.

 

 

 

• A door bin is hitting a shelf inside the refrigerator. Move the door

 

 

 

bin up one position.

 

 

 

 

 

 

 

MOISTURE FORMS

• Not unusual during periods of high humidity. Wipe surface dry.

 

 

ON OUTSIDE OF

• Door left open or package holding door open.

 

 

REFRIGERATOR

 

 

 

 

 

 

 

 

 

 

 

MOISTURE

• Too frequent or too long door openings.

 

 

COLLECTS INSIDE

• In humid weather, air carries moisture into refrigerator when doors

 

 

 

 

 

 

are opened.

 

 

 

 

 

 

 

INTERIOR LIGHT

• No power at outlet.

 

 

DOES NOT WORK

• Light bulb needs replacing. See Care and Cleaning.

 

 

 

 

 

 

 

 

 

 

WATER ON KITCHEN

• Ice cubes jammed in chute. Poke ice through with a wooden spoon.

 

 

FLOOR OR BOTTOM

 

 

 

 

OF FREEZER

 

 

 

 

 

 

 

 

 

HOT AIR FROM

• Normal air flow cooling motor. In the refrigeration process, it is

 

 

BOTTOM OF

normal that heat be expelled in the area under the refrigerator.

 

 

REFRIGERATOR

Some floor coverings are sensitive and will discolor at these safe

 

 

 

and normal temperatures.

 

 

 

 

 

 

 

REFRIGERATOR

• Adaptive defrost keeps compressor running during door openings.

 

 

NEVER SHUTS OFF

This is normal. The refrigerator will cycle off after the door remains

 

 

BUT TEMPERATURES

closed for two hours.

 

 

ARE OK

 

 

 

 

 

 

 

 

 

REFRIGERATOR

• Door is open and DOOR ALARM is on.

 

 

BEEPING

 

 

 

 

 

 

 

 

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GE Monogram Side-by-Side Stainless Steel Free-Standing Refrigerators Problem Possible Cause No Water or ICE, Cubed ICE WAS