Questions?

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PROBLEM

POSSIBLE CAUSE

FOOD ISN’T

• Packaging insulating food. Increase time or re-package in plastic.

THAWING/CHILLING

• The wrong weight is selected. Select a larger weight.

 

• Item with high fat content. Select a larger weight.

 

• Not using Chill/Thaw tray. Place items on tray and allow space in

 

between items for better air flow.

 

 

ACTUAL

• Unit just plugged in. Allow 24 hours for the system to stabilize.

TEMPERATURE NOT

• Door open for too long. Allow 24 hours for the system to stabilize.

EQUAL TO SET

• Warm food added to refrigerator. Allow 24 hours for the system

TEMPERATURE

to stabilize.

 

 

• Defrost cycle is in process. Allow 24 hours for the system to stabilize.

 

 

SELECTTEMP

• Fresh food compartment temperature control is set at the warmest

FEATURE IS

setting. This is normal. In order to minimize energy usage, the

NOT WORKING

SELECTTEMP feature is disabled when the fresh food compartment

 

temperature control is set at the warmest setting.

 

 

DOORS ARE

• Unlevel floor. Adjust rollers then align doors by adjusting the fresh

NOT ALIGNED

food compartment hinge. See Installation Instructions.

 

 

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Image 27
GE Monogram Side-by-Side Stainless Steel Free-Standing Refrigerators Problem Possible Cause Food ISN’T, Thawing/Chilling