Questions? Use this problem solver

 

 

 

Before You Call For Service

 

 

 

 

 

 

 

 

 

 

 

Dishwasher

 

 

 

 

 

 

 

 

PROBLEM

 

POSSIBLE CAUSE

WHAT TO DO

 

 

 

 

 

 

 

 

Dishes and flatware

 

Low inlet water

• Make sure inlet water temperature is correct

 

not clean

 

temperature

(see page 8).

 

 

 

 

 

 

 

 

 

 

Water pressure is

• Turn on a faucet. Is water coming out more

 

 

 

temporarily low

slowly than usual? If so, wait until pressure is

 

 

 

 

normal before using your dishwasher.

 

 

 

 

 

 

 

 

 

 

Air gap is clogged

• Clean the air gap.

 

 

 

 

 

 

 

 

 

 

Improper rack loading

• Make sure large dishware does not block the

 

 

 

 

detergent dispenser or the wash arms.

 

 

 

 

 

 

 

 

 

 

No air gap or high

• Verify that you have an air gap or a high drain

 

 

 

drain loop

loop. Refer to the Installation Instructions.

 

 

 

 

 

 

 

 

 

 

Filter needs cleaning

• The filter assembly must be cleaned regularly

 

 

 

 

to allow the filter to efficiently remove food

 

 

 

 

particles from the wash water. See Cleaning

 

 

 

 

the Filter section on page 13.

 

 

 

 

 

 

 

 

Spots and filming on

 

Extremely hard water

• Use Jet Dry® or Cascade Crystal Clear® rinse

 

 

glasses and flatware

 

Low inlet water temperature

agent to remove spots and prevent new film

 

 

 

Overloading the dishwasher

buildup.

 

 

 

• Make sure water temperature is at least 120°F.

 

 

 

Improper loading

 

 

 

• Load dishwasher as shown in the Loading the

 

 

 

Old or damp powder

 

 

 

Dishwasher Racks section.

 

 

 

detergent

 

 

 

 

 

 

 

 

 

Rinse agent dispenser empty • Make sure detergent is fresh.

 

 

 

Too little detergent

• If water is extremely hard, a water softener may

 

 

 

be required.

 

 

 

 

 

 

 

 

 

 

 

 

Cloudiness on glassware

 

Combination of soft water

• This is called etching and is permanent.

 

 

 

and too much detergent

To prevent this from happening, use less

 

 

 

 

detergent if you have soft water. Wash

 

 

 

 

glassware in the shortest cycle that will

 

 

 

 

get it clean.

 

 

 

 

 

 

 

 

 

 

Water temperature

• Lower the water heater temperature.

 

 

 

entering the dishwasher

 

 

 

 

 

 

exceeds 150°F

 

 

 

 

 

 

 

 

 

 

 

Black or gray marks

 

Aluminum utensils have

• Remove marks with a mild, abrasive

 

 

on dishes

 

rubbed against dishes

cleaner.

 

 

 

 

 

 

 

 

Yellow or brown film

 

Tea or coffee stains

• Remove the stain by hand, using a solution

 

 

on inside surfaces

 

 

of 1/2 cup bleach and 3 cups warm water.

 

 

 

 

WARNING:Before cleaning

 

 

 

 

interior, wait at least 20 minutes after a cycle

 

 

 

 

for the heating element to cool down. Failure

 

 

 

 

to do so can result in burns.

 

 

 

 

 

 

 

 

 

 

An overall yellow or brown

• A special filter in the water supply line

 

 

 

film can be caused by iron

is the only way to correct this problem.

 

 

 

deposits in water

Contact a water softener company.

16

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GE Monogram ZBD1850 Dishes and flatware, Not clean, Spots and filming on, Glasses and flatware, Black or gray marks
Page 15 Page 17

ZBD1870, ZBD1850 specifications

The GE Monogram ZBD1870 and ZBD1850 dishwashers are premium appliances that exemplify sophistication and performance in the realm of home kitchen technology. Aimed at discerning homeowners, these models shine with a blend of high-quality engineering and advanced features designed to enhance the dishwashing experience.

One of the standout features of both the ZBD1870 and ZBD1850 is their QuietPower technology, which enables them to operate at incredibly low noise levels, making them ideal for open-concept living spaces. With decibel ratings as low as 42 dB, these dishwashers ensure you can enjoy conversation or entertainment without the disruption of a running appliance.

The wash system in these models showcases GE's commitment to efficiency and effectiveness. The two powerful washing arms provide complete coverage, ensuring that every dish is effectively washed, while the advanced filtration system helps maintain performance by reducing the accumulation of food particles. With multiple wash cycles including Heavy, Normal, and Quick Wash, users can tailor the wash process to suit varying load types and degrees of soiling.

Another impressive aspect of these dishwashers is their impressive capacity. The interior layout is thoughtfully designed to accommodate various dish sizes, with adjustable tines and a robust silverware basket that maximizes loading flexibility. The addition of a third rack in the ZBD1870 model further enhances loading capacity, providing a dedicated space for utensils and smaller items, optimizing every wash load.

Energy efficiency is a crucial consideration in modern appliances, and both the ZBD1870 and ZBD1850 are ENERGY STAR certified. They utilize smart technology to minimize water usage while still delivering superior cleaning performance. Additionally, their sleek stainless steel design is not only aesthetically pleasing but also resistant to fingerprints and smudges, ensuring that they maintain their polished look over time.

Smart features are also a key highlight, with both models offering connectivity options that allow users to monitor and control their dishwashing cycle remotely through a mobile app. This is perfect for busy individuals who can start or pause their dishwasher from anywhere, adding convenience to their lives.

In essence, the GE Monogram ZBD1870 and ZBD1850 dishwashers combine quiet operation, efficient cleaning technology, and thoughtful design elements to create a standout experience for users. These appliances represent the perfect bridge between luxury, functionality, and modern convenience in today’s kitchens.
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