GE Monogram ZBD1870, ZBD1850 Before You Call For Service, Questions? Use this problem solver

Questions? Use this problem solver

	Before You Call For Service
		Dishwasher
PROBLEM	POSSIBLE CAUSE	WHAT TO DO
Noise	Some of the sounds you	• Detergent cup opening.
	will hear are normal	• The motor starting during the drying period.
		• Water draining out of the tub immediately
		after you start the dishwasher.
	Utensils are not secure	• Make sure everything is secured in
	in the rack or something	dishwasher.
	small has dropped into
	the rack
	Motor hums	• Dishwasher has not been used on a regular
		basis. If you do not use your dishwasher
		often, set it to fill and pump out once every
		week. This will help keep the seal moist.
		• Dishwasher control was not advanced properly
		to the start of the desired cycle. Advance the
		control to the start of the desired cycle.
Detergent left in	Dishes are blocking the	• Reposition the dishes.
dispenser cups	detergent cups
Water standing in the	Drain is clogged	• If you have an air gap, clean it.
bottom of the tub		• Check to see if your kitchen sink is draining
		well. If not, you may need a plumber.
		• If the dishwasher drains into a disposer, run
		disposer clear.
	This is normal	• A small amount of clean water around the
		outlet of the tub bottom at the back of the
		tub keeps the water seal lubricated.
Suds in the tub	Correct detergent	• Use only automatic dishwasher detergents
	wasn’t used	to avoid sudsing. Cascade® and Electrasol®
		Dishwashing Detergents have been approved
		for use in all Monogram dishwashers.
		• To remove suds from the tub, open the
		dishwasher and let suds evaporate. Add
		1 gallon of cold water to the tub. Close and latch
		the dishwasher. Pump out water by slowly
		turning the dial until a drain period is reached.
		Repeat if necessary.
	Rinse agent was spilled	• Always wipe up rinse agent spills
		immediately.
Stained dishwasher	Detergent with colorant	• Some detergents contain colorant (pigment
parts	was used	or dyes) that will discolor the tub interior with
		extended use. Check the detergent cup for signs
		of any discoloration. If cup is discolored, change
		to detergent without any colorant. Cascade®
		and Electrasol® Dishwashing Detergents have
		been approved for use in all Monogram
		dishwashers.
	Some tomato-based foods	• Use of the RINSE ONLY cycle after adding
	can stain	the dish to the load can decrease the level
		of staining.

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