| QUESTIONS? |
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USE THIS PROBLEM SOLVER | |||
PROBLEM | POSSIBLE CAUSE |
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BURNERS DO NOT | • Make sure electrical plug is plugged into a live power outlet. | ||
LIGHT | • Slot in burner base may be clogged. Remove the obstruction. | ||
| • Burner parts not replaced correctly. |
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| • Hole in burner cap behind igniter may be clogged. |
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BURNERS HAVE |
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YELLOW OR |
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FLAMES |
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| (A) Yellow flames — (B) Yellow tips on outer | (C) Soft blue flames — | |
| Call for service | cones — Normal for | Normal for |
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| LP gas | natural gas |
| • If burner flame looks like (A), call for service. Normal burner flames | ||
| should look like (B) or (C), depending on the type of gas. | ||
BURNER FLAMES VERY | • If cooktop is connected to LP gas, check all steps in the Installation Instructions. | ||
LARGE OR YELLOW |
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BURNER CONTROL | • When the knob is at the OFF position, it must be pushed in before it can be | ||
KNOB WILL NOT TURN | turned, and it can only be turned in a counterclockwise direction. When the | ||
| knob is at any other position, it can be turned in either direction without being | ||
| pushed in. |
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If you need more help…call toll free: GE Answer Center® 800.626.2000
consumer information service
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