GE Monogram ZV48, ZV36, ZV30 owner manual Problem Possible Cause Halogen

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	The Problem Solver
		Professional Range Hood
PROBLEM	POSSIBLE CAUSE
THE HALOGEN/	• The lamp or socket may be defective or a wire could be
HEAT LAMP DOES	disconnected.
NOT WORK	1. Do some trouble-shooting by removing the lamp and place it in
	the socket of a lamp that does work (the heat lamp will fit in the
	halogen socket for the purpose of checking it). Does it work now?
	If no, the lamp is defective. If your hood is still in-warranty, call
	GE service and ask them to mail out a new lamp. State clearly
	whether you need the halogen or the heat lamp. Lamps on this
	product are covered by warranty and are cataloged. If the hood is
	no longer covered by warranty, reference the Care and Cleaning
	section of this manual to see lamp requirements. Lamps can be
	purchased at home building stores, specialty lighting stores or
	through GE Parts. Reference the defective lamp for information
	as well.
	2. If you placed the lamp in a working socket and it does
	illuminate, the original socket may be defective or a wire
	may be disconnected. Call GE for service.
PART IS MISSING/	• In the unlikely event that a part would be missing, damaged or
DAMAGED/	defective, we can serve you, the consumer, quickly by mailing these
DEFECTIVE	parts to you. We have identified several easy-to-install parts.
	These include:
	Lamps, lamp bezels, filters, baffles, grease trays, knobs, utensil rods,
	Owner's Manual and Installation Instructions.
	Call GE service and carefully describe your model number and the
	part you need. The model number is located inside the hood
	chassis, behind the filter/baffle.
DUCT COVER IS	• The duct cover is not included with the hood. It must be purchased
MISSING	as an accessory.
	– 6″ duct cover for use with a 30″ or 36″ hood–order kit #ZX36DC6
	– 12″ duct cover for use with a 30″ or 36″ hood–order kit #ZX36DC12
	– 6″ duct cover for use with a 48″ hood–order kit #ZX48DC6
	– 12″ duct cover that works with a 48″ hood–order kit #ZX48DC12
	Call GE Parts. See Consumer Service page in this manual for a list
	of phone numbers.
INSTALLATION	• We provide a 10″ round, vertical duct transition. This part can
PART IS MISSING/	be mailed out to the hood installer if it is in some way unusable.
DAMAGED/	All other duct transitions, elbows, etc must be purchased locally.
DEFECTIVE	We can also mail out many other parts that come with the hood to
	your installer. Call GE Service. See Consumer Service page in this
	manual for a list of phone numbers. Ask them to mail the parts
	only—no service call required.

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