Generac Portable Products 5500EXL Extended Life Generator
TROUBLESHOOTING
Problem | Cause | Correction | |||
| 1. | One of the circuit breakers is | 1. | Reset circuit breaker. | |
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| open. |
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Engine is running, but no | 2. | Fault in generator. | 2. | Contact Generac service facility. | |
3. | Poor connection or defective | 3. | Check and repair. | ||
AC output is available. | |||||
| cord set. |
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| 4. | Connected device is bad. | 4. | Connect another device that is in | |
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| good condition. | |
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| 1. | Short circuit in a connected load. | 1. | Disconnect shorted electrical load. | |
Engine runs good at | 2. | Engine speed is too slow. | 2. | Contact Generac service facility. | |
but “bogs” down" when | 3. | Generator is overloaded. | 3. | See “Don't Overload the | |
loads are connected. | 4. | Shorted generator circuit. | 4. | Generator” on page 11. | |
| Contact Generac service facility. | ||||
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| 1. | Run/Stop Switch set to “Stop”. | 1. | Set switch to “Run”. | |
| 2. | Dirty air cleaner. | 2. | Clean or replace air cleaner. | |
| 3. | Out of gasoline. | 3. | Fill fuel tank. | |
| 4. | Stale gasoline. | 4. | Drain gas tank; fill with fresh fuel. | |
| 5. | Spark plug wire not connected to | 5. | Connect wire to spark plug. | |
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| spark plug. |
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Engine will not start; or | 6. | Bad spark plug. | 6. | Replace spark plug. | |
7. | Water in gasoline. | 7. | Drain gas tank; fill with fresh fuel. | ||
starts and runs rough. | 8. | Overchoking. | 8. | Open choke fully and crank | |
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| engine. | |
| 9. | Excessively rich fuel mixture. | 9. | Contact Generac service facility. | |
| 10. | Intake valve stuck open or | 10. | Contact Generac service facility. | |
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| closed. |
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| 11. | Engine has lost compression. | 11. | Contact Generac service facility. | |
| 12. | Failed battery. | 12. | Replace battery. | |
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Engine shuts down during | 1. | Out of gasoline. | 1. | Fill fuel tank. | |
operation. | 2. | Low oil level. | 2. | Fill crankcase to proper level. | |
| 1. | Load is too high. | 1. | See “Don't Overload the | |
Engine lacks power. |
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| Generator” on page 11. | |
2. | Dirty air filter. | 2. | Replace air filter. | ||
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| 1. | Choke is opened too soon. | 1. | Move choke to halfway position | |
Engine “hunts” or falters. |
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| until engine runs smoothly. | |
2. | Carburetor is running too rich or | 2. | Contact Generac service facility. | ||
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| too lean. |
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