13
For Help, call 1-800-35-GENIE or visit www.geniecompany.com
General Troubleshooting (Always Check the Status LED Light)(Continued)
Problem What To Do
Remote Control has less
•
Relocate Remote Control inside car.
than 25’ operating range
•
Ensure Remote Control is pointing toward garage door when pressing Control Button.
•
Replace Remote Control Battery (See page 9).
•
Reposition Opener Antenna Wire.
•
Do Not attempt to retune Remote Controls or Receiver.
Opener works from Wall
•
Program code for each Remote Control into Receiver memory (See Programming the Remote
Control, but not from Control on page 8.
Remote Control
•
Replace Remote Control Battery (See page 9).
•
Check Safe-T-Beam® System for beam obstruction or misalignment of Lenses.
•
Check Safe-T-Beam® System for any diagnostic codes. If present, troubleshoot as detailed in
Safe-T-Beam® System Self-Diagnostic Troubleshooting Chart (See page 10).
Noisy operation
•
Ensure all fasteners are tightened.
•
Check that the garage door and Opener are in good repair, properly lubricated, and properly
balanced. (See Maintenance page 10).
•
WARNING: If you suspect a problem with garage door hardware or springs, contact a Genie
Factory Authorized Dealer for service, or contact Customer Service at 1-800-35-GENIE.
Safe-T-Beam® System
•
If an operational problem exists, Opener will not run closed.
•
Check Safe-T-Beam® System for beam obstruction or misalignment of Lenses.
•
Check Safe-T-Beam® System for any diagnostic codes. If present, troubleshoot as detailed in Safe-T-Beam®
System Self-Diagnostic Troubleshooting Chart (See page 13).
Door closes, and Opener
•
Check position of Wall Console Vacation Lock Switch. It must be in UNLOCKED position for Opener to
shuts down open door.
continued on next page
MOTOR
WHITE
WHITE
WHITE
BROWN
BROWN
STRIPE
YELLOW
GREEN
ORANGE
WHITE
WHITE
BLUE
BLACK
GREEN
WALL CONTROL
OPEN LIMIT
CLOSE LIMIT
CONTROLLER BOARD MOTOR DRIVE BOARD
PRIMARY GROUND
LIGHTS
(60 WATTS MAX.)
LINE
PLUG