Genie FCM11, FCM7, FCM5 owner manual Too cold Set too cold Fast Freeze switch is

Before you call for service…

Problem	Possible Causes	What To Do
Foods defrosting	Temperature control	• Move the control to a temperature setting.
	in OFF position.
	Freezer is unplugged.	• Push the plug completely into the outlet.
	The fuse is blown/circuit	• Replace fuse or reset the breaker.
	breaker is tripped.
	Door/lid left open.	• Check to see if package is holding door/lid open.
	Too frequent or too long
	door/lid openings.
Freezer temperature	Temperature control	• See $ERXWWKHRSHUDWLRQRI\RXUIUHH]HU
too cold	set too cold.
	Fast Freeze switch is in the	• See $ERXWWKHRSHUDWLRQRI\RXUIUHH]HU
	ON position or has run for too
	long (on some models).
Moisture forms on	Not unusual during	• Wipe surface dry.
outside of cabinet	periods of high humidity.
Interior light	No power at outlet.	• Replace fuse or reset the breaker.
does not work
	Freezer is unplugged.	• Push the plug completely into the outlet.
(on some models)
	Light bulb burned out.	• Replace bulb.
Door/lid won’t fully	Package holding door/lid open.
close by itself
Slow starting time	Built-in overload protection.
after being off
Excessive frost	Door/lid left open.	• Check to see if package is holding door/lid open.
buildup
	Too frequent or too long
	door/lid openings.
	Not unusual during
	periods of high humidity.

NOTE: 'RQRWUHWXUQWKHIUHH]HUWRWKHVWRUHZKHUH\RXSXUFKDVHGLW7KHIUHH]HULVHOLJLEOHIRULQKRPHVHUYLFH )RUZDUUDQW\VHUYLFHFRQWDFWXVDW*($SSOLDQFHVFRPRUFDOO*(&$5(686RU&DQDGD

10