When problems arise during installation or service that cannot be resolved using this or related documents, contact the TeleMatrix Technical Service department 8:30a.m. - 4:30p.m. MST:

Toll Free: 1-800-462-9446

Direct: 719-638-8821

Fax: 719-638-8815

Web Site: http://www.telematrixusa.com

Many times a problem is either installation or user related. Please contact TeleMatrix PRIOR to sending a telephone to our service center for repair. In the unlikely event that a factory repair be necessary:

1.Include a brief description of the trouble that you are experiencing.

2.Include a proof of purchase for a repair under warranty.

3.Send the telephone freight prepaid by UPS or Parcel Post insured to:

TeleMatrix

Repair Center

5025 Galley Road

Colorado Springs, CO. 80915

TeleMatrix will pay to return the repaired telephone to you. Allow 2-3 weeks for delivery.

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GN Netcom 9000MWD manual