Troubleshooting Tips

Before you call for service, review this list. It may save time and money.

The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.

Problem

Possible Causes

What To Do

 

 

 

 

 

Dehumidifier

The dehumidifier power

• Make sure the dehumidifier plug is pushed

does not start

cord is unplugged

completely into the outlet.

 

 

 

 

 

The fuse is blown or circuit

• Check the house fuse or circuit breaker box

 

breaker is tripped.

and replace the fuse or reset the breaker.

 

 

 

 

 

Water bucket is full

• The dehumidifier automatically turns off

 

 

when this occurs. Empty the bucket.

 

 

 

 

 

Bucket is not installed.

• Make sure the bucket is in the right place.

 

 

 

 

 

Operation Delay

• When unit is first plugged in or after a power

 

 

outage, there will be a 2 minute delay before

 

 

operation begins.

 

 

Operation resumes at previous settings.

 

 

 

 

Dehumidifier

Did not allow enough time

• When first installed, allow at least 3 or 4

does not dry the

to remove the moisture.

days to maintain the desired dryness.

air as it should

 

 

 

Airflow is restricted.

• Make sure there are no curtains, blinds or

 

 

furniture blocking the front or back of the

 

 

dehumidifier.

 

 

 

 

 

The Humidity Control may

• Press the Humidity Control button to

 

not be set low Humidity.

lower the humidity.

 

 

 

 

 

Doors and windows may

• Check that all doors, windows and other

 

not be closed tightly.

openings are securely closed.

 

 

 

 

 

Clothes dryer may be blowing

• Install the dehumidifier away from the dryer.

 

moisture-laden air into the room.

The dryer should be vented to the outside.

 

 

 

 

 

Room temperature is too

• The unit will not operate satisfactorily if the

 

low.

room temperature is below 65° F. (18 ° C.).

 

 

 

Dehumidifier runs

Area to be dehumidified is

• Check with your dealer to see if the capacity

 

too large.

is adequate.

too much

 

 

 

Doors and windows are open.

• Close all doors and windows to the outside.

 

 

 

 

 

Frost appears on

Dehumidifier has been

• This is normal. Frost will usually disappear

recently turned on or room

within 60 minutes.

the coils

temperature is below 65° F.

 

 

 

 

 

 

(18° C.).

 

 

 

 

 

 

Fan noise

Air is moving through the

• This is normal.

 

dehumidifier.

 

 

 

 

 

 

 

Bucket drain hose

• Check the hose if one is attached.

Water on floor

connection may be loose.

 

 

 

Water bucket is not all the

• See Removing and Emptying The Water

 

way in.

Bucket.

 

 

 

 

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Goldstar DH50EL DH65E, DH65EL DH70EL owner manual Troubleshooting Tips, Does not start
Page 9 Page 11

DH30E, DH40E, DH50E, DH50EL, DH65E, DH65EL, DH70EL, DH50EL DH65E, DH65EL DH70EL specifications

Goldstar, a prominent name in the world of HVAC systems, has made waves with its range of dehumidifiers including the DH50EL, DH65E, DH65EL, DH70EL, DH30E, DH40E, and DH50E models. These units are designed to enhance indoor air quality by efficiently removing excess moisture, thereby preventing mold growth and improving comfort in various environments.

The DH50EL serves as a cornerstone of the lineup, featuring an impressive moisture removal capacity of up to 50 pints per day. Its energy-efficient operation is complemented by a user-friendly digital control panel, allowing for precise humidity settings. Additionally, the automatic humidistat detects moisture levels in the air, adjusting operation accordingly to maintain desired conditions.

On the other hand, the DH65E and the DH65EL models up the ante with a capacity of 65 pints per day, ideal for larger spaces or extremely humid conditions. Both units utilize innovative technologies such as a high-efficiency compressor and an advanced air filtration system that traps dust and allergens, promoting cleaner air. The DH65EL also introduces a built-in pump, enabling continuous drainage for uninterrupted operation—perfect for basements or places prone to high humidity.

The DH70EL, with its robust capacity of 70 pints, stands out for its enhanced moisture removal features combined with noise-reduction technology, making it suitable for residential and commercial applications where quiet operation is paramount.

The DH30E and DH40E models are tailored for smaller spaces, with moisture removal capacities of 30 and 40 pints per day, respectively. They are compact yet powerful, making them perfect for bathrooms, laundry rooms, and small basements. These units maintain the same energy-efficient design and user-friendly control features as their larger counterparts.

Lastly, the DH50E continues to offer a balanced approach with its 50-pint capacity, ensuring effective moisture removal for medium-sized areas. With a sturdy design and durable build, these Goldstar dehumidifiers are not only functional but are built to last, standing up to rigorous usage in various environments.

In summary, Goldstar’s lineup of dehumidifiers comes packed with technology and features that cater to diverse needs, from energy efficiency and automated controls to continuous drainage options. These characteristics make them a reliable choice for anyone looking to improve air quality and reduce humidity levels in their homes or businesses.
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