Troubleshooting Tips
Before you call for service, review this list. It may save time and money.
The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.
Problem | Possible Causes | What To Do |
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Dehumidifier | The dehumidifier power | • Make sure the dehumidifier plug is pushed | ||
does not start | cord is unplugged | completely into the outlet. | ||
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| The fuse is blown or circuit | • Check the house fuse or circuit breaker box | ||
| breaker is tripped. | and replace the fuse or reset the breaker. | ||
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| Water bucket is full | • The dehumidifier automatically turns off | ||
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| when this occurs. Empty the bucket. | ||
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| Bucket is not installed. | • Make sure the bucket is in the right place. | ||
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| Operation Delay | • When unit is first plugged in or after a power | ||
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| outage, there will be a 2 minute delay before | ||
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| operation begins. | ||
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| Operation resumes at previous settings. | ||
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Dehumidifier | Did not allow enough time | • When first installed, allow at least 3 or 4 | ||
does not dry the | to remove the moisture. | days to maintain the desired dryness. | ||
air as it should |
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Airflow is restricted. | • Make sure there are no curtains, blinds or | |||
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| furniture blocking the front or back of the | ||
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| dehumidifier. | ||
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| The Humidity Control may | • Press the Humidity Control button to | ||
| not be set low Humidity. | lower the humidity. | ||
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| Doors and windows may | • Check that all doors, windows and other | ||
| not be closed tightly. | openings are securely closed. | ||
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| Clothes dryer may be blowing | • Install the dehumidifier away from the dryer. | ||
| The dryer should be vented to the outside. | |||
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| Room temperature is too | • The unit will not operate satisfactorily if the | ||
| low. | room temperature is below 65° F. (18 ° C.). | ||
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Dehumidifier runs | Area to be dehumidified is | • Check with your dealer to see if the capacity |
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too large. | is adequate. | |||
too much | ||||
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Doors and windows are open. | • Close all doors and windows to the outside. | |||
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Frost appears on | Dehumidifier has been | • This is normal. Frost will usually disappear | ||
recently turned on or room | within 60 minutes. | |||
the coils | ||||
temperature is below 65° F. |
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| (18° C.). |
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Fan noise | Air is moving through the | • This is normal. | ||
| dehumidifier. |
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| Bucket drain hose | • Check the hose if one is attached. | ||
Water on floor | connection may be loose. |
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| Water bucket is not all the | • See Removing and Emptying The Water | ||
| way in. | Bucket. | ||
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