Help and Advice

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Frequently asked questions

Frequently asked question

What you can do

 

 

The digital TV recorder will not switch

Check the mains power cable and make

on. What should I do?

sure it is plugged into a suitable power

 

outlet. Check that the mains supply is

 

switched On. Connect the power cable

 

to a different power outlet.

The digital TV recorder does not seem

Is the Standby Indicator blue? If it is not:

to work and there is nothing shown on

• Press the STANDBY button on your

the TV.

remote control.

 

 

• Make sure that all cables are firmly

 

connected to the digital TV recorder

 

and TV.

 

• Check that the digital TV recorder

 

is properly plugged into the mains

 

power supply.

 

If the standby indicator is blue:

 

• Check you have the correct channel

 

and input selected on your TV.

 

• Check that all cables are correctly

 

attached.

 

• Check the brightness level of the TV.

The picture appears to be ‘squashed’ or

Make sure the aspect ratio settings

‘cut off’.

are suitable for your TV. For more

 

information, see page 20.

I forgot to plug in the aerial when I set

Switch off your digital TV recorder at the

up the digital TV recorder. What should

mains supply. Plug in the aerial. Switch

I do?

the digital TV recorder mains supply

 

back on and perform a retune. For more

 

information, see page 23.

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