1208 Help and Advice

Frequently asked question

What you can do

 

 

The picture or sound keeps breaking up.

There are several possible causes of this

 

type of problem.

 

• Your signal may be weak, you may

 

have an old, low performance or

 

damaged aerial, or the cable between

 

your aerial and TV may be damaged.

 

Check for any obvious damage to the

 

aerial and cables and make sure that

 

the connectors are properly fitted. If

 

this does not work, get a professional

 

to check the installation – your aerial

 

may provide a better signal if it is

 

moved somewhere else.

 

• Please remember that older aerials

 

and indoor aerials aren’t as effective

 

as new outdoor and roof aerials. Or,

 

try using a signal amplifier or booster

 

to improve the reception. Check the

 

digital TV coverage in your area. For

 

more information about digital TV

 

reception, please visit www.freeview.

 

co.uk.

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