04Troubleshooting Guide

PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

Hissing noise or crackling in

The FM frequency being used

Press the BEST FREQ button to

the background

already has a station

select a new FM frequency and

 

on or close to it.

re-tune the car radio to the

 

 

new frequency.

 

 

 

DAB station cannot be heard

Car Radio not tuned to the

Press the BEST FREQ button

 

correct FM Frequency

once to display the FM

 

 

frequency and re-tune the car

 

 

radio.

 

 

 

 

DAB signal very weak

Use the SCAN button to scan

 

 

for DAB stations available in

 

 

your area.

 

 

 

 

Unit is in AUX mode

Press and hold the AUX button

 

 

to return to DAB mode

 

 

 

Need extra help?

Don’t worry we are just at the other end of the phone. If you are experiencing problems using your new product, before returning it to the retailer, just call 0871 230 1777.

Need a spare part?

If you need a spare part, please contact our spares department on: 0871 230 0790

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