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Grandstream Networks Handy Tone 386 Voice Prompt with option 47, then, Attended Transfer

Models: Handy Tone 386

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HandyTone-386 User Manual

Grandstream Networks, Inc.

Examples:

If the target IP address is 192.168.0.160, the dialing convention is

Voice Prompt with option 47, then 192168000160

followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified.

If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be:

Voice Prompt with option 47, then 192168001020*45062 followed by pressing the “#” key if it is configured as a send key or wait for 4 seconds.

5.2.3Blind Transfer

Assuming that call party A and B are in conversation. A wants to Blind Transfer B to C:

1.A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone.

2.Then A dials *87 then dials C’s number, and then #(or wait for 4 seconds)

3.A can hang up.

Note: Call Feature has to be set to YES.

A can hold on to the phone and wait for one of the three following behaviors:

•A quick confirmation tone (temporarily using the call waiting indication tone) followed by a dial tone. This indicates the transfer is successful (transferee has received a 200 OK from transfer target). At this point, A can either hang up or make another call.

•A quick busy tone followed by a restored call (on supported platforms only). This means the transferee has received a 4xx response for the INVITE and we will try to recover the call. The busy tone is just to indicate to the transferor that the transfer has failed.

•Busy tone keeps playing. This means we have failed to receive the second NOTIFY from the transferee and decided to time out. Note: this does not indicate the transfer has been successful, nor does it indicate the transfer has failed. When transferee is a client that does not support the second NOTIFY (such as our own earlier firmware), this will be the case. In bad network scenarios, this could also happen, although the transfer may have been completed successfully.

5.2.4Attended Transfer

Assuming that call party A and B are in conversation. A wants to Attend Transfer B to C:

1.A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone.

2.A dials C’s number then # (or wait for 4 seconds). A and C are now in conversation.

3.A can hang up.

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Grandstream Networks Handy Tone 386 user manual Voice Prompt with option 47, then, Attended Transfer
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Handy Tone 386 specifications

The Grandstream Networks Handy Tone 386 is a robust VoIP adapter designed for both residential and small business environments, providing an effective way to connect traditional telephones to Voice over IP networks. This device offers a reliable gateway that allows users to leverage the advantages of modern communication technology while using familiar equipment.

One key feature of the Handy Tone 386 is its support for two FXS ports. These ports enable users to connect standard analog phones directly to the adapter, effectively converting analog voice signals into digital data that can be transmitted over the internet. This allows for seamless communication without the need to invest in new hardware, making it a cost-effective solution for many users.

Another significant aspect is the device's ability to support both SIP and multicast SIP protocols, ensuring compatibility with a wide range of VoIP service providers. By offering multiple protocols, the Handy Tone 386 can provide flexibility in terms of service choices. Users are not locked into a single provider and can easily switch services if needed.

The Handy Tone 386 also comes equipped with advanced technologies such as QoS (Quality of Service) features. This functionality prioritizes voice traffic over other types of data, which is crucial for maintaining call clarity and reducing latency during voice communications. The implementation of secure encryption protocols, such as TLS and SRTP, further ensures that calls are secure and safe from potential eavesdropping or tampering.

With built-in NAT traversal capabilities, the Handy Tone 386 can handle complex network configurations, enabling easy integration into various home or business broadband setups. This makes for straightforward installation and usability, ensuring that users can quickly get up and running without extensive technical knowledge.

The device also includes an intuitive web-based user interface, allowing users to manage settings and configurations easily. This interface facilitates remote management, enabling adjustments to be made without requiring physical access to the unit.

In summary, the Grandstream Networks Handy Tone 386 is a versatile and powerful VoIP adapter. Its dual FXS ports, support for multiple VoIP protocols, QoS features, and security advancements make it a strong choice for users looking to transition to VoIP communication while maximizing their existing telephone infrastructure.