Grandstream Networks IP Phone user manual

For detailed information please

consult the GXP Series User Manual

available at:

www.grandstream.com

GrandstreamGXP Series IP PhoneQuick User GuideBasic Phone Operation

MAKING A CALL

REDIAL

UsING thE hEADsEt oR spEAKER

CALL HOLD/RESUME

CALL TRANSFER

3-WAY CONFERENCE

MUTE/ DELETE

VOLUME ADJUSTMENTS

VOICEMAIL MESSAGE

ANsWERING CALLs

ENDING A CALL

1) Take Handset/SPEAKER/Headset

off-hook or press an available LINE key

(activates speakerphone) or press the

NEW CALL soft-key.

2) The line will have a dial tone and the

primary line (LINE1) LED will turn red.

3) If you wish, select another LINE key

(alternative SIP account).

4) Enter the phone number

5) Press the SEND key or press the “DIAL”

softkey.

1) Use the Speaker Button to turn

speaker ON/OFF

2) Use the “Headset” button to use the

headset once it had been connected.

Note: The GXP2000 uses the speaker

button to toggle to the headset once it is

connected.

1) Take the phone off-hook

2) Press the SEND button or press the

REDIAL soft-key.

Note: The phone will redial using the

same SIP account as was used for the last

call.

1) Hold: Place a call on ‘hold’ by pressing

the “HOLD” button.

2) Resume: Resume call by pressing the

corresponding blinking LINE.

End a call by pressing the “End” softkey or

hang up the phone.

reserved.

Reproduction or transmittal of the entire or any

part, in any form or by any means, electronic or

print, for any purpose without the express writ-

ten permission of Grandstream Networks, Inc.

is not permitted.Information in this document is

subject to change without notice.

INItIAtE A CoNfERENCE CALL:

Assuming that you are already in a

conversation and wish to bring a third

party together in a 3-way conference.

1) Place the rst call on hold

2) Select another line to initiate a call to

the third party by pressing the LINE button

3) Toggle to the correct account used to

dial out.

3) Dial the number followed by SEND key.

3) When the call is established between

the third party, press the CONF button

4) Choose the desired line to join the

conference by pressing the corresponding

LINE button.

Assuming that you are in a call and wish to

transfer the call to another party

BLIND tRANsfER:

1) Press “TRANSFER (or TRNF for GXP-

2000)” button,

2) Dial the number and press the “SEND”

button to complete transfer of active call.

1. Press the MUTE button to mute/unmute

the microphone.

2. The “Line Status Indicator” will show

“LINEx: SPEAKING” or “LINEx: MUTE” to

indicate whether the microphone is muted.

Note : Pressing MUTE button for an

incoming call will reject the call. MUTE but-

ton also functions as delete key when user

wishs to delete the last entered digit.

Use the Up/Down arrow keys to adjust the

ring volume when the phone is idle.

Use the Up/Down arrow keys to adjust the

call volume during the call.

AttENDED tRANsfER:

1) Press “LINEx” button to make a call and

automatically place the ACTIVE LINE on

HOLD.

2) Once the call is established, press

“TRANSFER (or TRNF)” key followed

by the LINE button of the waiting line to

transfer the call.

3) Hang up the phone call after “Transfer

Successful” is displayed in the screen.

CANCEL A CoNfERENCE CALL:

1) Press CONF again or the original LINE

button to resume the two-way conversa-

tion if after pressing the “CONF” button, a

user decides not to conference anyone.

END thE CoNfERENCE:

1) Press HOLD to end the conference call

and put all parties on hold;

2) To speak with an individual party, select

the corresponding blinking LINE.

Note : The conference will be terminated

for all three parties if the conference initia-

tor hangs up.

A blinking red MWI (Message Waiting Indi-

cator) indicates a message is waiting.

1) Press the MSG button to retrieve the

message. An IVR will prompt the user

through the process of message retrieval.

2) Press a specic LINE to retrieve mes-

sages for a specic line account.

Note : Each account requires a voicemail

portal number to be congured in the

“voicemail user id” eld.

Single Incoming Call:

1) Answer call by taking Handset/

SPEAKER/Headset off hook or pressing

SPEAKER or by pressing the correspond-

ing account LINE button.

Multiple Incoming calls:

1) When there is a call waiting, users will

hear a Call Waiting tone .

2) The next available line will ash red.

3) Answer the incoming call by pressing its

corresponding LINE button.

4) The current call will be put on hold.

5) Toggle between the calls using the LINE

button.