5. Troubleshooting Guide

Problem

Possible Cause

 

 

Suggested Solution

 

 

 

 

 

 

 

 

Pressure Drop.

Filter(s) clogged.

 

 

Replace filter cartridge.

(More than 40 psi loss at 1GPM).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

VGS2-PC leaking water.

Misaligned or cross-threaded ports

 

Reinstall to ensure a good solid connection

 

 

 

 

with ports.

 

Excessive water pressure (beyond 80 psi).

 

 

Install pressure regulator ahead of

 

 

 

 

system.

 

Water Hammer causing pressure spikes.

 

 

Install a Water Hammer* Arrestor in system.

 

 

 

 

 

 

 

 

Water is milky.

Small air bubbles are trapped in water.

 

 

Leave tap on for short time.

 

Air purging from new filters / system.

 

 

 

 

 

 

 

 

Find source of air bubbles and correct.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

System is vibrating.

Not mounted securely.

 

 

Secure fasteners.

 

Water Hammer* causing vibrations.

 

 

Install a Water Hammer* Arrestor in system.

 

 

 

 

 

 

 

 

Outlet water has bad taste.

Filters not installed.

 

 

Ensure filters are in position.

 

Filter / housings not seated properly.

 

 

 

 

 

 

 

 

 

Ensure that the filters are correctly seated

 

 

 

 

in the housing, and that the housing are

 

 

 

 

 

seating properly.

 

 

Testing / source indentification /

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Testing should be conducted to

 

additional pre-treatment required

 

 

determine cause of bad taste. Additional

 

 

 

 

 

 

pre-treatment may be required.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Outlet water is dirty (particulate matter)

Filter not installed.

 

 

Ensure filters are in position.

or has undesirable color.

 

 

 

 

 

 

 

 

Filter(s) / housing(s) not seated properly.

 

 

Ensure the filters are correctly seated

 

 

 

 

in the housing, and that the housing are

 

 

 

 

seating properly.

 

 

 

 

 

 

 

 

*Water Hammer: Sudden closure of a control valve or stopping of a pump produces excess pressure in a pipeline. The hydraulic engineer, water supply designer and pumping system operator have the responsibility to ensure the surges due to Water Hammer are within acceptable limits and can be dampened as quickly as possible.

Note: If you experience trouble with your system other than the symptoms described above, please visit www.greenwayhp.com or contact the Customer Service Department at 1-866-253-0447.

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Greenway Home Products VGS2-PC manual With ports

VGS2-PC specifications

Greenway Home Products has carved a niche in the market for efficient and eco-friendly home appliances, and one of their standout offerings is the VGS2-PC. This versatile and innovative product addresses the fast-evolving needs of modern households by combining functionality with sustainability.

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