Frequently Asked Questions
1 - If you can't open the lid:
■Check that there is no longer any pressure.
■Release pressure.
■If necessary, put back on the heat for a few seconds with the valve on position “Release”.
2 - If the Pressure Cooker has been heated without any liquid inside:
■Get the Pressure Cooker checked in a TEFAL Approved After Sales Service Centre.
3 - If there is no steam coming out of the pressure regulator valve:
■Pressure has not risen inside the Pressure Cooker. This is usual during the first few minutes of heating.
4 - If the problem persists, check that:
■The heat setting is high enough.
■The quantity of liquid in the pan is sufficient.
■The pressure regulator valve is in position.
■The Pressure Cooker is properly closed.
■The pressure regulator valve is not dirty.
■The gasket and rim of the pan are not damaged.
5 - If the safety valve is activated:
■Turn off the heat.
■Let the Pressure Cooker cool down.
■Check the steam outlet and pressure regulator valve.
6 - If steam leaks out around the lid, check:
■That the lid is properly closed. If necessary, tighten it.
■That the gasket is in good condition.
■That the gasket is correctly positioned inside the lid.
■That the lid, safety valve and pressure regulator valve are clean.
■That the rim of the pan is not damaged.
7 - If food is under-cooked or burnt, check:
■Cooking times.
■That heat setting is high enough.
■Correct positioning of pressure regulator valve.
■Quantity of liquid.
8 - If food has been burnt in the Pressure Cooker:
■Soak the pan for a little while before cleaning it.
■Never use bleach or chlorine products.
Guarantee
■Your new TEFAL pressure cooker has a 10 year warranty against:
-Any defect related to the metal pot.
-Any premature damage of the metal base, provided the product is used according to the recommended instructions.
■This guarantee does not include:
-Damage due to inappropriate uses and resulting from shocks, falls or placing in the oven;
-Replacement of parts, such as seal, handles, valves, basket.
Only TEFALApproved Service Centres are entitled to offer this guarantee.
■This product has been designed for domestic use only. Any professional use, inappropriate use or failure to comply with the instructions, the manufacturer accepts no responsibility and the guarantee will not apply.
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