![TROUBLESHOOTING](/images/new-backgrounds/131263/13126341x1.webp)
TROUBLESHOOTING
Please make these simple checks before calling service. These tips may save you time and money since charges for receiver installation and adjustments of customer controls are not covered under your warranty.
Symptoms |
| Items to Check and Actions to Follow |
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“Ghost” or double image | • | This may be caused by obstruction to the antenna due to high rise |
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| buildings or hills. Using a highly directional antenna may improve the |
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| picture. |
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No power | • | Check if the TV’s AC power cord is plugged into the outlet. |
| • | Unplug the TV, wait for 60 seconds. Then reinsert plug into the outlet |
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| and turn on the TV again. |
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No picture | • | Check antenna connections at the rear of the TV to see if it is properly |
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| connected to the TV. |
| • | Possible broadcast station trouble. Try another channel. |
| • | Adjust the contrast and brightness settings. |
| • | Check the Closed Captions control. Some TEXT modes could block the |
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| screen. |
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Good picture but no sound | • | Increase the volume level by pressing the VOL+ button on the remote |
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| control or on the TV side control panel. |
| • | Press the MUTE |
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Good sound but poor color | • | Adjust the contrast, color and brightness settings. |
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Poor picture | • | Poor picture quality may occur when an activated |
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| camcorder is connected to your TV and other peripherals at the |
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Snowy picture and noise | • | Check the antenna connection. |
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Horizontal dotted line | • | This may be caused by electrical interference (e.g. hair dryer, nearby |
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Television not responding to | • | Check whether the batteries are working. Replace if necessary. |
remote control | • | Clean the remote control sensor lens on the TV. |
| • | You can still use the buttons on the side of your TV. |
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Pixels (dots) that are always | • | Your TV is |
dark or always lit |
| technology. However, sometimes pixels may not display correctly. |
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| These types of occurrences are inherent to this type of product and do |
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| not constitute a defective product. |
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English |
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