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REFERENCE
Replacement parts and accessories
Accessories or replacement parts can be ordered through Bose Customer Service.
See the contact information for your area included in this guide.
•Carrying case
•Headset cord with inline microphone
•Mobile phone adapters
•Replacement Ear Cushion Kit
Troubleshooting
If you experience any trouble using your headset, try the following troubleshooting instructions. If you still need help, call for assistance. See the contact information on the inside back cover.
Problem | What to do |
|
|
No audio | FROM MOBILE PHONE |
| Make sure you are using the correct mobile phone adapter, if required. See |
| included compatibility chart. |
| Make sure that the headset plug is securely connected to the headphone/ |
| headset jack (not the line out jack). |
| FROM AUDIO DEVICE |
| Make sure that the headset cord is securely connected to the headset and to the |
| headset jack (not the line out jack) of the audio device. |
|
|
Intermittent audio | Make sure that the headset plug is securely connected to the headphone/ |
| headset jack (not the line out jack). |
|
|
Excessive bass | Turn off any audio enhancement features on the audio source. |
|
|
Low volume/poor | Turn off any “sound checker” or other audio signal altering features on the audio |
audio | source. |
|
|
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