Bose AM319137 manual Problem, What to do, Sound is coming from

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REFERENCE

Problem	What to do
Sound is coming from	Make sure you are using the correct mobile phone adapter and that it is securely
only one earpiece	connected.
Incoming call ring	Make sure your phone is set to pass the ring tone through to the headset. Check
tone not heard	your phone settings and make adjustments as needed.
through headset	Note: This feature may not be available on all phones.
Distorted bass	Make sure that the earcup ports are not blocked in any way. If they are dirty,
	gently wipe away any debris. Also check to see that the cushions are completely
	snapped onto the earcups.
Microphone is not	Make sure you are using the correct mobile phone adapter and that it is securely
picking-up sound	connected.
	Make sure the microphone is not being blocked or covered.
	Note: The microphone is located on the back of the Answer/End button (you may
	notice the small opening for the microphone).
Phone not responding	Make sure you are using the correct mobile phone adapter and that it is securely
when Answer/End	connected.
button is pressed	Note: Some phones may require you to press and hold the Answer/End button
	for a few seconds to perform functions.
Phone unexpectedly	Some phones will end a call if the headset is unplugged during a call.
ends call	Make sure that the headset plug is securely connected to the headphone/
	headset jack.
Misshaped	The cushions may appear deformed when removed from the case or the
cushions	packaging. However, after a few minutes the cushions should regain their natural
	shape.

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