Haier C2FE636COJ, C2FE836CXJ, C2FE836COJ, C2FE836CTJ, C2FE836CRJ, C2FE836CBJ After‐sales service

	1.	The refrigerator is in the defrosting	1.	This is normal for an automatic defrosting
			refrigerator
	cycle
The compressor			2.	Verify the plug is plugged in the socket firmly
	2.	The refrigerator is not plugged
does not work			3. Press the “Power” button for 3 seconds or
	into a power outlet
			more to restart the refrigerator or turn the
	3.	The refrigerator is turned OFF
			knob from OFF to temperature selection position
		Too high temperature
			1.	Warm air will enter the refrigerator whenever
	1. The door is opened too frequently or		the door is opened. Try to open the door as less
Too high temperature	for too long each time		frequently as possible
in the fridge/freezer	2.	Temperature is set too high.	2.	Reset the temperature
storage compartment	3.	The door is not closed tightly.	3.	See “Door/drawer opening/closing in section
	4.	The condenser is dirty	“Problem”
			4.	Call the service to clean the condenser
The temperature in
the freezer is too high			Set the freezer temperature lower. It takes 24
while the temperature	The freezer temperature is set too high		hours for the temperature of the refrigerator to
in the fridge storage			become stable
compartment is OK
		Water/moisture/frost on outside surface of the refrigerator
Moisture accumulates	1. Too damp climate.		1. This is normal in damp climate. The moisture
	2.	The refrigerator door is not closed
on the refrigerator's			will decrease when the humidity drops.
	tightly. This causes condensation of the
outside surface or			2.	See “Door/drawer opening/closing” in section
	cold air in the refrigerator and the
between two doors			“Problem”
	warm air outside it
		Bad odours in the refrigerator
	1.	The inside of the refrigerator
The inside of the	needs cleaning		1.	Clean the internal of the refrigerator
refrigerator is dirty	2.	Food of strong odour is stored in the	2.	Wrap the food tightly
	refrigerator
		If you hear...
	1.	The fridge storage compartment	1.	Close the door or silence the alarm manually
Beeps	door is open		2.	The alarm is normal when it is first started due
	2.	The temperature in the	to relatively higher temperature. You can silence
	freezer is too high		the alarm manually
	1.	The refrigerator is not located on a
Abnormal sound	level place		1.	Adjust the feet to level the refrigerator
	2.	The refrigerator touches some	2.	Remove objects too close
	object around it
Slight sound similar to	This is the sound of the refrigerating		Normal
that of flowing water	system
Heating of cabinet	The anti‐condensation system is		This prevents condensation and is normal
	working

After‐sales service

If after checking the trouble‐shooting part, the problem is not solved, please check the Warranty Card included in the product and call the Assistance Centre, specifying the data on the Identification and serial number plate: this plate is located inside the refrigeration compartment.

Note: the identification and serial number plate provides important information about the appliance and in any case must not be tampered with or removed

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