5021-0XX

Symptom

Action

 

 

The transfer roll is not transferring

See “White band service check”

images or does not turn

on page 2-121.

 

 

No power

See “Printer no power service

 

check” on page 2-89.

 

 

Waste toner feed problems

See “Waste toner feed service

 

check” on page 2-98.

 

 

Fans not working or making noise

See “Service error codes” on

 

page 2-2. Find the failing fan and

 

follow the action suggested.

 

 

Print/image problems

See “Print quality service checks”

 

on page 2-101.

 

 

Printer does not stop when exit

See “Output tray full service

tray is full

check” on page 2-85.

 

 

Photodeveloper cartridge does

See “OPC belt (photodeveloper)

not rotate or makes noise

cartridge drive service check” on

 

page 2-83.

 

 

Wrong color print

Ensure developer clutch connectors

 

(DCLK, DCLY, DCLM, DCLC) on the

 

I/O board are plugged into the

 

correct position.

 

 

2-26Service Manual

Page 104
Image 104
Lexmark 5021-0XX manual See White band service check, See Printer no power service, See Waste toner feed service