Lexmark 5021-0XX White band service check, Transfer roller removal on, See Clutch removal on

5021-0XX

White band service check

Horizontal white banding creates missing portion of image.

	Problem area	Action
1	Transfer roller	•	Transfer roller bias pole is not
			making proper contact with high
			voltage spring contact. Remove
			and reinstall transfer roller. Ensure
			spring contact on left side (looking
			from front of printer) is not
			damaged.
		•	Replace faulty transfer roller. See
			“Transfer roller removal” on
			page 4-8.
2	Transfer roller clutch	Replace faulty transfer roller clutch.
		See “Clutch removal” on
		page 4-40.

Diagnostic information 2-121