5021-0XX

Mixed color image service check

Mixed color image appears.

 

Problem area

Action

 

 

 

1

Toner cartridge

Ensure toner cartridge moves in and

 

 

out of printer without a lot of

 

 

resistance. Compare toner cartridge

 

 

in question with one of the other

 

 

known working cartridges.

 

 

Replace toner cartridge if defective.

 

 

 

2

Transfer roller clutch

Replace transfer roller clutch. See

 

 

“Clutch removal” on page 4-40.

 

 

 

3

Transfer belt unit cleaning

Replace transfer belt unit cleaning

 

roller clutch

roller clutch. See “Cleaning roller

 

 

clutch removal” on page 4-36.

 

 

 

4

Toner retract system

Replace toner retract system. See

 

 

“Toner retract solenoid and cam

 

 

removal” on page 4-64.

 

 

 

Diagnostic information 2-111

Page 189
Image 189
Lexmark 5021-0XX manual Mixed color image service check, Mixed color image appears, Clutch removal on