5021-0XX

921,922,923,924,925—Fuser assembly service check

Step

Questions / actions

Yes

No

 

 

 

 

1

Check for proper input line

Go to step 2.

Provide proper

 

voltage. Is line voltage

 

line voltage.

 

correct?

 

 

 

 

 

 

2

Remove and reinstall fuser

Problem solved.

Go to step 3.

 

assembly. See “Fuser

 

 

 

assembly removal” on

 

 

 

page 4-9. Does error

 

 

 

clear?

 

 

 

 

 

 

3

Check fuser connector for

Problem solved.

Go to step 4.

 

damage. Replace if

 

 

 

necessary. Does error

 

 

 

clear?

 

 

 

 

 

 

4

Turn printer off and check

Go to step 5.

Properly connect

 

cable that connects engine

 

cable or replace

 

controller board connector

 

if damaged. If

 

FUCN to fuser for proper

 

error clears,

 

connection, continuity, and

 

problem solved,

 

pin shorts. Is cable okay?

 

otherwise go to

 

 

 

step 5.

 

 

 

 

5

Replace fuser assembly.

Problem solved.

Replace LVPS.

 

See “Fuser assembly

 

See “Low

 

removal” on page 4-9.

 

voltage power

 

Does error clear?

 

supply (LVPS)

 

 

 

with cage

 

Note: Fuser is a customer

 

removal” on

 

ordered supply.

 

page 4-60. If

 

 

 

error does not

 

 

 

clear, replace

 

 

 

engine controller

 

 

 

board. See

 

 

 

“Engine

 

 

 

controller

 

 

 

board removal”

 

 

 

on page 4-55.

 

 

 

 

Diagnostic information 2-61

Page 139
Image 139
Lexmark 5021-0XX manual 921,922,923,924,925-Fuser assembly service check