5021-0XX

White line II service check

Vertical white line appears from leading edge to trailing edge of printed image.

 

Problem area

Action

 

 

 

1

Laser unit assembly

Dust proof glass of laser unit is

 

(printhead)

smeared with toner or foreign

 

 

particles. Clean glass:

 

 

• Remove toner cartridges and

 

 

photodeveloper cartridge. See

 

 

“Photodeveloper cartridge

 

 

removal” on page 4-11.

 

 

• Open dust-proof glass cover.

 

 

• Clean glass.

 

 

There are foreign particles adhering

 

 

to laser beam opening of printhead.

 

 

Clean laser beam opening.

 

 

 

2

Toner cartridge

Foreign particles mixed in toner

 

 

cartridge. Replace faulty cartridge.

 

 

 

Diagnostic information 2-123

Page 201
Image 201
Lexmark 5021-0XX manual White line II service check, Photodeveloper cartridge