5021-0XX

Message

To locate the

Action

jam…

 

 

 

 

 

201 Paper Jam

Open rear

Indicates media is jammed in inner

Open Rear Door

cover

area (between paper registration

 

assembly

sensor and paper exit sensor) of

 

 

printer.

 

 

• Open rear cover assembly to access

 

 

area of paper jam.

 

 

• Clear all paper from paper path.

 

 

• Check registration sensor and its

 

 

actuator. Replace if damaged. See

 

 

“Paper guide (C) assembly

 

 

removal” on page 4-47.

 

 

• Ensure connector DCN16 on I/O

 

 

board is connected. If connector is

 

 

attached and error persists, replace

 

 

I/O board. See “I/O board removal”

 

 

on page 4-70. If error persists,

 

 

replace engine controller board. See

 

 

“Engine controller board removal”

 

 

on page 4-55.

 

 

 

202 Paper Jam

Open rear

Indicates media is jammed in outer

Open Rear Door

cover

area (fuser exit sensor) of printer.

 

assembly

• Open rear cover assembly to access

 

 

 

 

area of paper jam.

 

 

• Clear all paper from paper path.

 

 

• Check fuser exit sensor (located in

 

 

paper exit assembly) and its

 

 

actuator. Replace if damaged. See

 

 

“Paper exit assembly removal” on

 

 

page 4-49.

 

 

• Ensure connector DCN7 on I/O

 

 

board is connected. If connector is

 

 

attached and error persists, replace

 

 

I/O board. See “I/O board removal”

 

 

on page 4-70. If error persists,

 

 

replace engine controller board. See

 

 

“Engine controller board removal”

 

 

on page 4-55.

 

 

 

Diagnostic information 2-23

Page 101
Image 101
Lexmark 5021-0XX manual Paper guide C assembly, Board. See I/O board removal, Engine controller board removal